QuickBooks Company File Not Found? Fix Save and Close Button Missing in QuickBooks Call +1-(855)-955-1942 for Expert Help

If you’ve recently faced the frustrating QuickBooks Company File Not Found error or noticed the Save and Close Button Missing in QuickBooks, you’re not alone. These issues are increasingly common among users who rely on QuickBooks for smooth accounting operations. Both errors usually appear when there’s a problem with your QuickBooks data file, damaged program components, or a glitch in the display settings after an update. Let’s understand what causes these errors and how to fix them effectively.

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? Understanding “QuickBooks Company File Not Found” Error

The QuickBooks Company File Not Found message appears when QuickBooks Desktop can’t locate your company data file (.QBW). It could be due to incorrect file paths, moved files, or insufficient permissions. In some cases, antivirus or Windows firewall settings block access to the QuickBooks database, causing the file not to load.

Common reasons include:

• The company file is stored on a server that’s offline or inaccessible.

• Incorrect network setup or damaged .ND and .TLG files.

• A recent Windows or QuickBooks update changed folder permissions.

• The file was renamed, moved, or deleted accidentally.

When this error occurs, QuickBooks might open to a blank screen or continuously prompt you to search for the file.

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? Fixing the “Company File Not Found” Problem

Try the following steps before calling support at +1-(855)-955-1942:

1. Verify File Path:
   Navigate to the correct folder where your company file is saved. Look for a .QBW file and open it directly.

2. Use QuickBooks Database Server Manager:
   Rescan the company file folder using the tool to ensure the file is recognized on the network.

3. Rename the .ND and .TLG files:
   These are network configuration files that can become corrupted. Rename them (add .old at the end), and QuickBooks will recreate new ones automatically.

4. Check Folder Permissions:
   Ensure that the folder where your QuickBooks file is stored has full access for all users.

5. Run QuickBooks Tool Hub:
   Download and open the QuickBooks Tool Hub → Company File Issues → Run Quick Fix my File.

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⚙️ Why “Save and Close Button Missing in QuickBooks” Happens

Another common issue many users face is when the Save and Close or Save and New button disappears in QuickBooks. This typically occurs after resizing the screen, using dual monitors, or switching display settings. Sometimes, display scaling or a damaged QuickBooks form template can hide these buttons.

Possible causes:

• Window scaling set above 100%

• Outdated QuickBooks release

• Data form corruption or template issue

• Missing display configuration files

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? Steps to Restore the “Save and Close” Button

Here’s how to bring the buttons back:

1. Adjust Display Settings:
   Right-click on your desktop → Display Settings → Set scale to 100%.

2. Reset QuickBooks Form Preferences:
   Go to Edit → Preferences → Desktop View → My Preferences → Reset Window Size.

3. Update QuickBooks Desktop:
   Install the latest release to fix known UI bugs.

4. Switch to a Single-Monitor Setup:
   If using dual screens, try opening QuickBooks on one monitor to restore missing buttons.

If the issue persists, call +1-(855)-955-1942 to get personalized assistance.

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? Frequently Asked Questions (Q/A)

Q1: Why does QuickBooks say my company file is missing when it’s on the desktop?
A1: The file path might be broken, or QuickBooks is looking for the file in another location. Browse manually to the file and open it again.

Q2: Can I recover a deleted QuickBooks company file?
A2: Yes. Use your backup (.QBB) file or Windows File History to restore the deleted company file.

Q3: Why can’t I see the Save and Close button in QuickBooks?
A3: This happens due to screen resolution or form display issues. Adjust display scaling to 100% and update QuickBooks to the latest version.

Q4: Does reinstalling QuickBooks fix the missing buttons?
A4: Reinstallation can fix damaged interface files, but always try adjusting display settings first—it’s faster and safer.

Q5: How can I prevent these issues in the future?
A5: Regularly update QuickBooks, back up your data files, and avoid changing display settings while the program is open.

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? Final Thoughts

Facing the QuickBooks Company File Not Found or Save and Close Button Missing issue can disrupt your workflow, but both problems are fixable with simple troubleshooting. Always back up your files before making changes, and if you’re unsure, don’t hesitate to reach out to QuickBooks Support at +1-(855)-955-1942 for real-time help. Quick and professional assistance can save you from data loss and downtime.