When the Worst Happens: How to Start a Serious Injury Claim | Claims24

None of us ever plan for a serious injury. One minute, you’re going about your normal day — at work, on the road, or simply walking down the street — and the next, everything changes. A life-altering accident can turn your world upside down in seconds.

If you or someone close to you has suffered a serious injury and it wasn’t your fault, the law is on your side. Through a serious injury claim, you can seek compensation to help you move forward — and Claims24 is here to make sure you don’t have to go through it alone.

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What Is a Serious Injury Claim?

A serious injury claim is a legal process used to recover compensation after a major, often life-changing injury. These aren't minor scrapes or short-term issues — we're talking about injuries that can permanently impact your health, independence, career, and personal life.

Common examples of serious injuries include:

• Brain or head trauma

• Spinal cord injuries leading to partial or full paralysis

• Amputation or limb loss

• Multiple fractures requiring long-term rehab

• Severe burns or disfigurement

• Loss of sight or hearing

• Psychological injuries such as PTSD

These types of injuries don't just affect the person directly — they can change the lives of entire families.

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What Can You Claim Compensation For?

When making a serious injury claim, the aim isn’t just to “get money.” It’s about securing the support you need to rebuild your life. Depending on your circumstances, compensation can cover:

• Medical treatment — including surgeries, private care, therapy, and medication

• Rehabilitation — such as physiotherapy, counselling, or occupational therapy

• Loss of earnings — both past and future, if you’re unable to return to work

• Home adaptations — for example, installing a wheelchair ramp or stairlift

• Care costs — if you now need help from a professional carer or family member

• Pain and suffering — the emotional and physical toll the injury has taken

• Travel and living expenses related to your treatment and recovery

At Claims24, we understand that every injury is different — and so is every person. That’s why they tailor every claim around what you need, not just what the system offers.

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Why Choose Claims24?

If you’ve suffered a serious injury, chances are you’ve already got enough to deal with — appointments, hospital visits, life adjustments. Trying to understand the legal process on top of that? It’s overwhelming. That’s where Claims24 comes in.

Here’s how they make the process easier:

• ✅ Free initial advice — no pressure, just clear answers about your options

• ✅ No win, no fee — meaning you won’t pay a penny unless your claim succeeds

• ✅ Specialist knowledge — they work with experienced solicitors who know how to handle complex, high-value claims

• ✅ Personal support — real people who understand how difficult this time is for you

When your world is turned upside down, you need someone who’s not just professional — but compassionate. That’s the difference with Claims24.

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Who’s Responsible for the Injury?

A serious injury claim is only possible when someone else is legally at fault for your injury. That might include:

• A driver who caused a road traffic accident

• An employer who failed to provide a safe workplace

• A business owner who didn’t maintain their premises properly

• A public authority that neglected safety measures

• A medical professional who made a critical mistake

Part of what Claims24 does is help establish liability. They’ll look at the evidence, speak to the right experts, and build a strong case — so you don’t have to worry about proving every detail on your own.

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What to Do If You’ve Been Seriously Injured

If you or someone close to you has suffered a serious injury, here’s what you can do to protect your rights and improve your chances of a successful claim:

1. Seek immediate medical attention — even if you think you’re “okay.”

2. Keep all records — including hospital notes, prescriptions, and letters.

3. Take photos if possible — of the scene, your injuries, and anything relevant.

4. Note down what happened — while it’s fresh in your mind.

5. Contact Claims24 — even if you’re unsure about making a claim, they’ll help you understand your options.

Remember, there’s usually a three-year time limit to start a personal injury claim in the UK — so don’t wait too long to get advice.

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Real People, Real Results

Serious injuries can feel isolating. You may feel like no one understands what you’re going through. But at Claims24, you’re not just another case file. You’re a person — someone who’s been through trauma and deserves to be treated with care and respect.

The Claims24 team has helped many people rebuild their lives after catastrophic injuries. They don’t just fight for compensation — they fight for dignity, for justice, and for your future.

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Final Thoughts

A serious injury changes everything — your health, your plans, your relationships, and your sense of normal. It’s not fair, and it’s not something anyone ever expects. But with the right support, you can take back control of your life.

A serious injury claim won’t undo the past, but it can open the door to better care, financial stability, and peace of mind for the future. And with Claims24 by your side, you won’t have to face the journey alone.