How AI and Big Data Are Shaping E-Commerce

Posted by Rushikesh P.
9
May 7, 2025
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Let’s talk about your last online purchase. How did that site know what you were looking for? How did the delivery get routed so fast? Why did you get that specific discount at the perfect moment?

The answer isn’t luck—it’s data. More specifically, it’s the powerful combination of AI and big data.

In the world of e-commerce, AI brings intelligence. Big data brings the fuel. Together, they’re not just optimizing how people shop—they’re reinventing the entire experience, from the moment of intent to post-purchase delight.

This blog unpacks how AI and big data are transforming e-commerce—from prediction and personalization to inventory, pricing, and service. And how Glance.com is creating AI shopping experiences that don’t just react, but anticipate.

? Dive deeper into how this all ties together on our AI in E-Commerce Pillar Page

1. Personalization at Scale: The Power of Predictive Profiles

Imagine walking into a store where everything is arranged just for you—your size, your taste, your budget. That’s the promise of AI + big data personalization in e-commerce.

Big data collects the dots—past purchases, scroll speed, product filters, dwell time. AI connects them. It builds a constantly evolving profile that updates with every touchpoint. Whether you switch devices, locations, or moods, the AI understands and adapts.

At Glance, this is front and center. Through AI Looks, users upload selfies and get fashion suggestions that consider not just visual fit but regional climate, time of day, and occasion. It’s not personalization—it’s recognition.

This level of contextual awareness creates higher engagement, repeat visits, and trust. It’s like the platform “gets you”—and that’s how loyalty is built in a sea of sameness.

2. Real-Time Decision Making: When Every Second Counts

One of the most overlooked superpowers of AI + big data? Speed.

Every second, millions of user signals pour in: clicks, views, bounces, cart adds, location pings. AI processes this data instantly and updates pricing, promotions, content placements—even search rankings.

This means a flash sale can go live for only users who abandoned carts last week. A product can be repriced automatically based on competitor trends scraped in real time. Even delivery options can change based on route congestion or warehouse activity.

Glance uses real-time AI to refresh its visual commerce tiles every 15 seconds. What you see depends on what you’ve seen, what’s trending now, and what’s available near you. It’s like your screen is alive—reacting to you.

Big data gives the volume. AI makes it meaningful. And together, they give every user a real-time, dynamic storefront.

3. Smarter Inventory and Supply Chain Intelligence

Ever wonder how your favorite color is always in stock during the festival season? That’s AI and big data working behind the scenes in supply chain management.

Big data tracks past buying cycles, seasonal trends, local festivals, and social chatter. AI uses this to forecast demand—not just broadly, but per SKU, per region, per week.

It then recommends how much to stock, where to store it, and when to move it. If a style is trending in Chennai but stagnant in Chandigarh, AI reroutes the inventory. If storms hit North India, deliveries are shifted accordingly.

Platforms like Flipkart, Meesho, and Glance’s commerce partners use this intelligence to ensure users see what’s available and deliverable in real time. No broken promises. No dead links.

Efficient inventory isn’t just about cost. It’s about keeping delight in stock.

4. Visual Commerce: Turning Images Into Intent

We’re visual creatures. Most of us buy what we see, not what we search. Big data and AI now let platforms understand those visuals—and act on them.

Computer vision algorithms analyze color, shape, pattern, and style in every image you interact with. Big data then compares your behavior to others in your segment, drawing conclusions about taste, budget, and style preference.

Glance’s AI Looks does this with powerful precision. Snap a selfie, choose a vibe, and instantly see curated looks that match your personality. It’s not just photo-based suggestions. It’s emotionally intelligent styling.

This visual-first approach reduces search fatigue, improves discovery, and increases time-on-platform. And since everything is personalized and shoppable, conversion rates skyrocket.

AI understands pixels. Big data understands people. Together, they turn images into journeys.

5. Fraud Detection and Trust Automation

With scale comes risk. As e-commerce grows, so does fraud. Thankfully, AI and big data are making it harder for bad actors to hide.

By analyzing thousands of signals—order frequency, device fingerprints, payment patterns, delivery location mismatches—AI models flag suspicious activity in real time. Big data ensures there’s enough context to make these decisions smartly, not blindly.

This isn’t just about stopping fraud. It’s about building trust. AI can:

  • Detect bots or fake reviews

  • Block resellers from abusing discount codes

  • Flag high-return customers for alternate policies

Glance commerce partners use AI-backed trust layers to ensure users only see verified listings, real-time delivery windows, and valid reviews. That clarity turns casual browsers into confident buyers.

Because trust is the currency. And AI + data protect it.

6. Pricing, Discounts, and Market Responsiveness

Remember when sales were seasonal? Now, they’re algorithmic.

AI can monitor competitor prices, stock levels, consumer interest, and conversion rates to dynamically adjust prices. Big data helps it know when to discount—and more importantly, when not to.

Example: If a kurti is trending but supply is low, AI might increase price slightly while adding urgency copy. If a tech product is nearing end-of-cycle, it might auto-discount and bundle with accessories.

Glance is exploring contextual pricing—where product suggestions on the lock screen could come with limited-time offers personalized to user behavior. It’s not discounting for the sake of it. It’s nudging with intent.

Smart pricing balances profitability and delight. And AI makes that balance scalable.

7. Feedback Loops and Product Innovation

The magic of AI + big data? They don’t just optimize—they teach.

Every support ticket, review, return reason, or wishlist addition is feedback. AI clusters this data, finds patterns, and shares insights with merchandisers, designers, and product teams.

For instance, if 20% of users return a shirt due to sizing, the AI can recommend a sizing chart change—or flag it as a fit issue. If multiple users search for a color that doesn’t exist, that insight feeds future inventory decisions.

Glance uses these loops to refine its AI Looks engine—helping the algorithm better understand what feels good to the user, not just what sells.

Big data is the conversation. AI is the interpreter. And the output? Better products, sharper UX, and more love.

Conclusion: The Future of E-Commerce Isn’t Just AI. It’s AI + Data.

AI alone is powerful. Big data alone is vast. But together, they make e-commerce intelligent, emotional, and exponential.

They help platforms understand not just what people buy, but why, when, and how they want it. They turn moments of interaction into moments of impact. And they make brands feel less like stores and more like companions.

Glance.com is building this future every day—with ambient, AI-powered shopping experiences that understand visual cues, regional nuances, and personal preferences, all layered on real-time data.

? Want to see how AI + Big Data work across the entire shopping funnel? Explore our AI in E-Commerce Pillar Page

Because the future of e-commerce isn’t more choice. It’s smarter choice.

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