7 Hotel Technologies Including Hotel Management SoftwareThat will add Value to Your Business
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The times are changing! Change is not just on its way; it has already arrived. In the hospitality industry, there has been and continues to be a digital disruption. Did you know that the average small business employs 40 distinct software programs, while the average hotel employs around 20? Every component in your hotel’s IT stack would, in a perfect world, help you automate operations, cut expenses, increase revenue, and provide a five-star guest experience. But we realize how difficult it may be to keep up with the plethora of technology options offered to hotels. What’s a person to do? In this post, we’ll go over some of the most important Hotel Technology solutions that any hotel should think about investing in right now!
- Hotel management system
As a centralized resource across the entire property, hotel management software structures all aspects of hotel operations. Reservation management and housekeeping are all handled through the hotel management software. Today’s hotels cannot function without a PMS. You can empower your employees, streamline operations, and improve the customer experience with easy-to-use hotel management software.
2) Channel Manager
There have been significant changes in the hospitality industry due to the Internet, one of which is online booking. Do you think it’s possible for hotels today to ignore the importance of online reservation platforms (or OTAs)? Absolutely not! OTAs assist in maximizing revenue, so they need to list themselves on as many as possible.
While a channel manager can manage all the listings and inventory on various platforms, it can be challenging to manage everything without it. In hotel technology, a channel manager makes it possible to manage multiple listings and manage inventory across any distribution channel. Your channel manager not only automates operational tasks but also helps your guests make informed decisions about their stay.
3) Booking Engine
Everybody says a hotel website is absolutely essential. However, no one has ever mentioned that it needs booking engines as well. When people can’t make a reservation on a hotel website, what’s the point of having that website? With a cloud-based booking engine, you can change the game completely. In addition to allowing hotels to upsell and create promotional and exclusive deals for frequent guests, top-notch booking engines also provide payment gateway options. In addition, hotels can also utilize booking engines to convert Facebook fans into guests by integrating their Facebook pages. There is absolutely no commission on any of this. Nothing will convince you to get a booking engine for your hotel unless you see these features.
4) Contactless solution
Many people believe that contactless technology is only useful in COVID-19 pandemic. However, that’s not true. Even before the epidemic, contactless hospitality technology solutions existed. It’s only that during the covid crisis, this particular technique gained traction. What’s fascinating now is that passengers’ habits have shifted recently, and hotels have noticed. In other words, properties are increasingly inclined to use contactless solutions in as many areas as possible.
With contactless solutions in place, customers may book their stay, choose their room, check in, use services, pay, and even check out with little to no human interaction. Simply said, guests have the ability to tailor their stay to their preferences, all from the comfort of their cellphones. Contactless technology is here to stay and will revolutionize the industry. It’s essential for providing outstanding guest experiences and increasing income.
5) Mobile PMS
You’ll have to leave your property premises on sometimes. However, your hotel’s operations do not have to suffer as a result. A hotel management system app can help with this. With a mobile PMS app, a hotelier can accomplish almost anything a PC can do. From tracking new bookings and in-house visits to validating OTA inventory changes, settling folios, and creating critical hotel reports, a PMS software will offer you complete control of your hotel firm. To put it simply, with your smartphone or tablet, you can control your hotel from anywhere, at any time.
6) Revenue Management System
Perhaps you own a fancy boutique hotel or a stylish B&B. However, if you don’t have a solid revenue management strategy in place, all of your hotel management efforts will be for naught. One of the most visible parts of the hospitality sector is revenue management. Hotels that anticipate demand, optimize availability, and correctly price rooms get the greatest possible results in terms of reputation and profitability.
You can leverage data if you have a solid revenue management system. You may better assess your competitors and business performance to determine your market position. A revenue management system also comes with dynamic pricing, which is an added benefit. Simply said, you can create variable prices for items or services based on market conditions. Revenue management is currently in high demand. Hotels that have adopted it have seen positive outcomes.
The hospitality industry is changing, not only for businesses but also for passengers. If hotels want to remain lucrative, they must be technologically advanced first.
Some of the most popular hospitality technology solutions are listed above.
Examine each of them carefully to determine how they may affect the way your hotel runs.
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