Articles

5 QuickBooks Issues and How to Fix Them?

by Wendy Murphy Tech Consultant
QuickBooks is a tool that helps business enterprises manage their finance and accounting activities. Whether a small size business or large-scale firms, all of them rely on QuickBooks. This excellent tool allows them to manage and run their day to day activities. It is a powerful tool that has many features and help businesses grow.



Moreover, like any other software, QuickBooks may have technical glitches which can hinder the working of the program. At times, users may encounter issues while running the QuickBooks program, affecting the functionality of your software. But, there are some troubleshooting steps that you can follow to fix such issues. So, here we will provide you with 5 common QuickBooks issues along with the ways to fix them.

Read More: Solved: What To Do When QuickBooks 2017 Is Slow to Open?


QuickBooks Problems and their solutions

When a user or an enterprise faces issues with QuickBooks, it is important to identify the problem and get the correct solution to avoid any malfunctioning of the software. So, the business can continue its operations and fix potential issues. Here are the solutions to 5 QuickBooks issues that users face too often.

Problem 1: Connection is lost to data file

Probably this is the most common problem that users face and find it difficult to troubleshoot. Moreover, one of the drawbacks of QuickBooks that is it gets fussy at times when it comes to network connectivity. And in case there is any problem with the network, it is likely that connection to the data file is lost. In order to fix this problem, you should start by properly configuring QuickBooks and check the firewall to make sure that it allows network connectivity. You can utilize QuickBooks connection diagnostic tool to figure out the key reason of the issue.

Problem 2: Unable to locate data file

When you encounter a problem that doesn't allow QuickBooks to locate a data file on the server, start by checking the server machine to ensure that it is properly set up and running. In case, it tries to map the client's drive directly from the server and if the system can find the server, the problem might be in the server manager itself. Check the manager to make sure if it is the main cause of the problem. If this is the problem, the server manager won't run properly.

Problem 3: Slow connection in multi-user mode

Many factors can make the software run slowly. In this case, first you should ensure that the hardware is running correctly. Next, you should also check if there is any issue with the data file. In order to detect and resolve the issues, use the “Cleanup Company Data Tool” located in the utilities section. This tool will help significantly improve the speed of the software. If it doesn't help, try disabling Audit Trail feature.

Problem 4: Printer issue

It is always embarrassing to have a printer that is not print anything. Fortunately, if your experience the same problem while trying to print from QuickBooks, there are some easy ways to fix it. The best way to resolve this issue is to rename the “qbprint.qbp” file. So, what you need to do is to go to the location where this file is available and then rename “qbprint.qbp” file as “qbprint.qbp.old” file. After renaming it, open the QuickBooks program again and you'll find that the file starts working again. This problem usually occurs when you install a new printer.

Problem 5: Issues with moving or copying the data file

At times, users may want to copy the company data file from one location to another location. Generally, copying data file to another location is completed to create a backup of the file. Sometimes, users may face issues while trying to copy the file to new location that causes the file to be locked. If this is the issue, it means that both the QuickBooks Server Manager and the Directory Monitor are locked. In order to unlock them, find services.msc after closing QuickBooks and also search for these services. After this, the file will be copied easily.

Read More: How To Fix Automatic Mileage Tracking Problems with QuickBooks? 


Resolving QuickBooks issues is one of the crucial tasks for a user while using this software. And to develop a skill to fix this kind of issues, the best way is to learn and practice more about the general problems associated with the software. The issues mentioned in this article are one of the common QuickBooks problems, but they are a few examples of what users may encounter with the program. To fix all sorts of QuickBooks issues and to learn troubleshooting more of the issues in general, you can keep in touch with Quickbooks customer service phone number 24/7 [quickbooks-support]. Our experts are always ready to provide you improve your QuickBooks experience.

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About Wendy Murphy Innovator   Tech Consultant

27 connections, 0 recommendations, 69 honor points.
Joined APSense since, February 15th, 2018, From Miami, United States.

Created on Mar 12th 2018 02:07. Viewed 492 times.

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