5 best RMM software and tools

RMM stands for remote monitoring and management. It refers to a category of software solutions designed for MSPs and any large network with numerous endpoints to mitigate and automate many of the traditional tasks performed by IT technicians. This software helps IT infrastructure managers to proactively monitor endpoints, computer devices, servers, and networks from a remote location. 

RMM introduces functions such as automation, patching, remote monitoring, access inventory, and more. All RMM solutions are not the same. While some are suitable for a wide variety of applications, there are some with limitations in functionality. There are also industry-specific RMM. Also, the implementation may vary from one solution to another. However, there are basic boxes- as highlighted below that any comprehensive and modern RMM tool must check. 

ü Software installation and patching

ü Scripting and automation capabilities

ü Remote access and control capabilities 

ü Ticketing, reporting, and alerting 

ü Device set up, discovery, and client onboarding

ü Inventory access and auditing

ü Third-party solutions integration

ü PSA integration for MSPs 

ü Good Customer support 

The 5 Best RMM Tools

Below, we look at some of the most sought-after RMM solutions. All the 5 software discussed below check all boxes above. They will do well to satisfy your needs if your wants are limited to the above. However, you can dig further about any if you are looking beyond the characteristics listed above. 

1. Atera:

Atera is a unified RMM solution with outstanding performance for the automation and remote monitoring of IT infrastructures. Atera combines a robust RMM with PSA in a single platform and remains one of the most comprehensive RMM tools available on the market: Atera comes with a lot of unique features that may not be found in some random RMM software. Activity log, SNMP monitoring, remote access encryption, helpdesk accounting, and more. Atera pricing is subscription-based per month per technician usage. Free trial available.

2. NinjaRMM: 

Ninja RMM is a super intuitive RMM solution with one of the best customer service support out there.  It is an all-in-one Cloud-based RMM solution that provides network monitoring, remote controlling, patch management, etc. Its monitoring agent can be easily installed on Windows and Mac OS to provide endpoint monitoring and management. On the upside, NinjaRMM features a robust scripting and automation capability that allows IT managers to customize their operation on any IT infrastructure. Ninja RMM is based on pay-per-device pricing. Free trial available upon sign up. 

3. N-able RMM

If you are looking for a comprehensive RMM solution, you will find great use in N-able. It is a cloud-based RMM software that comes with state-of-the-art and out-of-sorts features such as a single solution to monitor Windows and Mac systems, Netpath, response, endpoint detection, and more. You can start using N-able straight out of the box. Thanks to its monitoring templates and auto-discovery capacity. N-able operates a quote-based pricing system. Free trial for 30 days

4. Barracuda RMM

Barracuda is a one-kind cloud-based RMM solution that focuses on client system security. Despite been a security-focused package, barracuda can be enhanced with network monitoring add-ons to allow it functions more or less like other conventional RMM packages. This solution works mostly as a vulnerability manager whose function is centered on scheduled and on-demand scans and can seek out and apply patches automatically.  Pricing is quote-based. 14-day free trials available.

5. ConnectWisse Automate

In need of an RMM package that has over 500out-of-the-box monitors, run over 400 scripts for auto-healing and more automatic task? ConnectWise Automate is the real deal.  ConnectWise  Automate is an RMM solution with its stronghold in automation. It offers automatic patch management, automatic asset discovery, auto-find, and auto-fix issues with a pre-set lines of actions. Upon installation, this package in no time detects all available network elements, discovers their health status, and creates instant access to all managed devices. Pricing is quote-based. Free 7-day trial available.

You can find more reviews at https://cllax.com/top-13-remote-monitoring-and-management-software-rmm-for-it-professionals.html

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Created on Aug 1st 2021 09:46. Viewed 155 times.

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