4 Reasons Why, Ecommerce Businesses need Delivery Tracking Software?

by Muhammad Tayyab Saas platform for small and medium businesses to m

As the world is experiencing a shift from Brick and Mortar stores to online stores, the ecommerce business is at an all time high. More and more ecommerce apps are being developed these days to fulfil the shopping needs of the buyers. As more and more player are entering the market, competition is growing higher, with no stopping in sight. Only factor that can help ecommerce businesses retain their customers is express services without delays.

This has made, logistics management software inevitable for the success of ecommerce businesses.

Why is that so?

Through the tracking software the ecommerce apps owners can easily check the status of the delivery and check if there is any unwanted interruption or lag during the delivery process. These lags are then inquired and resolved immediately. Not only this, there are various other factors which prove that ecommerce apps need delivery management system in order to generate consistent revenues and reach the success level that they always wanted. Here are 4 major reasons, why ecommerce businesses need a Delivery tracking software:

1. Route Optimization
& Tracking

Route optimization is a function at the core of any delivery management software. Smart DTS allows rider application to have real-time route optimization that lets the riders deliver in much lesser time and at accurate addresses. On the other hand the consumer can track the rider in real-time once the rider is on the way. Simultaneously the management can also view if the rider is going from the best route or not, and be informed proactively. It takes a little bit effort to retain the customer for repeat orders and an on time delivery is bound to guarantee that.

2. Delivery Scheduling

Delivery tracking systems come with added advantages, of generating an automated delivery schedule as per the consumer preferred time, location and delivery preferences. This little module, takes away the pain of clubbing the orders together, area or region wise. With one click orders can be resorted and assigned to the respected rider, either automatically or manually. This comes in very handy to avoid, confusions in order deliveries and/or returns handling.

3. Customer Engagement

Believe it or not, end consumer likes to be informed like never before. They will not ask for information, but expect the same in return. A good delivery system, will allow you to send direct notifications to your customers, once the order is on the way with a link to track the rider in real time.

4. Proof of Delivery

Confusions in order fulfillment arise when there is mixed information regarding delivery time, date, venue and who received the order. Deliveries lost can cost businesses not just one customer but a whole chain of friends and family. A real time proof of delivery, keeps the confusions out of the way.

A well-developed delivery management software can take ecommerce business to new heights. The idea is to choose an agile and flexible solution for optimum benefits.


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About Muhammad Tayyab Junior   Saas platform for small and medium businesses to m

3 connections, 0 recommendations, 17 honor points.
Joined APSense since, November 14th, 2019, From Dubai, United Arab Emirates.

Created on Dec 3rd 2019 09:29. Viewed 297 times.


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