4 Reasons Why, Ecommerce Businesses need Delivery Tracking Software?
by Muhammad Tayyab Saas platform for small and medium businesses to m
the world is experiencing a shift from Brick and Mortar stores to online
stores, the ecommerce business is at an all time high. More and more ecommerce
apps are being developed these days to fulfil the shopping needs of the buyers.
As more and more player are entering the market, competition is growing higher,
with no stopping in sight. Only factor that can help ecommerce businesses
retain their customers is express services without delays.
This has made, logistics management software inevitable
for the success of ecommerce businesses.
Why is that so?
Through the tracking software the ecommerce apps
owners can easily check the status of the delivery and check if there is any
unwanted interruption or lag during the delivery process. These lags are then
inquired and resolved immediately. Not only this, there are various other
factors which prove that ecommerce apps need delivery management
in order to generate consistent revenues and reach the success level that they
always wanted. Here are 4 major reasons, why ecommerce businesses need a
Delivery tracking software:
1. Route Optimization
Route optimization is a function at the core of
any delivery management software. Smart DTS allows rider application to have
real-time route optimization that lets the riders deliver in much lesser time
and at accurate addresses. On the other hand the consumer can track the rider
in real-time once the rider is on the way. Simultaneously the management can
also view if the rider is going from the best route or not, and be informed
proactively. It takes a little bit effort to retain the customer for repeat
orders and an on time delivery is bound to guarantee that.
2. Delivery Scheduling
Delivery tracking systems come with added
advantages, of generating an automated delivery schedule as per the consumer
preferred time, location and delivery preferences. This little module, takes
away the pain of clubbing the orders together, area or region wise. With one
click orders can be resorted and assigned to the respected rider, either
automatically or manually. This comes in very handy to avoid, confusions in
order deliveries and/or returns handling.
3. Customer Engagement
Believe it or not, end consumer likes to be
informed like never before. They will not ask for information, but expect the
same in return. A good delivery system, will allow you to send direct
notifications to your customers, once the order is on the way with a link to
track the rider in real time.
4. Proof of Delivery
Confusions in order fulfillment arise when there
is mixed information regarding delivery time, date, venue and who received the
order. Deliveries lost can cost businesses not just one customer but a whole
chain of friends and family. A real time proof of delivery, keeps the
confusions out of the way.
A well-developed delivery management
can take ecommerce business to new heights. The idea is to choose an agile and
flexible solution for optimum benefits.
Created on Dec 3rd 2019 09:29. Viewed 297 times.