4 Mistakes in Courier Delivery That Your Business Should Not Fall Trap Of

by William Norton Expert Delivery Executive who is associated with S

This article points out some of the very usual yet costly mistakes that most businesses make while delivering parcels or courier to the customers. It is an alert and warning guide for you so that you can avoid making them in your courier delivery services.

Every business at one point of time grows and expands its delivery network to several geographical areas and even outside the country borders. The problem in courier delivery services starts at this time when there are huge amount of products to be distributed but resources are not enough to manage that. In this article, you will learn about some of the grave mistakes that you can fall prey off while managing your business’s courier services. While for this, it is always recommended to outsource your courier or product delivery services to some third-party service provider, it’s also better to learn the mistakes in advance.

Here are pointed out the common mistakes that every business needs to avoid in their courier delivery services.

Overestimating or underestimating the time

Do not overestimate or underestimate the time required to deliver an order to the customer. In any of the cases, it will upset the customer because they may fail to be present at the time of order delivery. Follow a certain formula for accurate time estimation of a delivery which includes economy hours (delivery will be completed within 6 hours if placed at the start of a day’s working hours). Otherwise, calculate the delivery time accounting the rush hours (when delivery is expected a few hours later) and regular hours.

No contacting

To whom the package will be delivered? Yes, definitely as a deliverer you have the shipping address. But do you have enough information about the parcel owner? If not, then make sure you collect as much contact information as possible from the owner apart from the address such as phone number, email, alternative contact number. It helps to avoid misplacing or loss of the products when the owner is not physically present to receive the order.

Poor packaging

Help yourself avoid the damage of products with the use of poor packing materials! Whilst you should be responsible for supplying the parcel in the ideal condition to the owner, it is also true that every parcel has through pass through a long distribution network. Hence, they are going to be handled by several agents in the midway. Thus, be mindful of using hard outer cover and cushioning material (bubble wrap) for fragile items to minimize any damages to the parcel en route.

Not outsourcing the courier services

Most businesses fail to realize the enormous number of functions involved in the delivery of parcels from the docking facility to the end customers. While they think they can handle all that with their existing manpower and resources, it actually pushes up their costs. So, the best way to optimize the delivery or distribution costs in a business is by outsourcing the service to a third-party agent. A professional courier service company will know the fastest possible ways to send off parcels of any type and size using their efficient fleet of vehicles.

If you are a business owner and have still not outsourced your courier services to a reliable service provider, then you might be making these costly mistakes. Besides helping you to streamline all distribution operations and minimize costs, outsourcing will also help you enhance customer satisfaction with faster delivery.

William Norton is an expert delivery executive who is associated with Courier Service Dallas, a highly trusted company for courier service in Dallas that offers businesses with same-day deliveries, warehousing and distribution services, no matter what product they deal with.