4 Key Factors to Consider When Setting Up a Business Phone System

As much as there have been massive advances in the way communications are handled within companies and externally nowadays, a phone system is still the go-to method for most businesses, seeing as it allows for easy communication throughout the business structure, as well as because of the affordable cost.

In setting up a phone system, it’s important to be deliberate about every aspect of it, to ensure that it’s exactly what you need in your business. When making that decision, here are a few of the crucial considerations you’ll need to keep in mind:

1. Management Complexity

If your business is big enough to have an IT department or a dedicated technician, then this might not be much of an issue for you, but for most businesses, a phone system that is straightforward and simple to manage will be much better and even worth sacrificing one or two features for. Keep in mind that any downtime with your phone system is time during which you might not be available for important business communications, so systems you can easily troubleshoot before expert help is available are a plus.

2. Flexibility

Agile business management is the in-thing nowadays, and for good reason: It allows businesses to grow at very fast rates while still maintaining the high quality of their products and services. Your phone system will play a key role in your business growth, and it’s crucial that you get a system that can grow with you without too much hassle. Find out if you can subscribe for bigger plans at short notice and if you’ll be able to use the same phones if you switch systems since the cost of buying new phones is one of the biggest investments.

3. Vendor Support

It’s one thing to buy a great phone system and have it working splendidly for a while, but it’s quite another thing to have prompt, effective support whenever there’s a fault or interruption in the service. Ask and check online for reviews about any vendor you’re considering so you’ll be certain they’ll turn up in time to fix any issue you have and which you’re unable to handle by yourself. The length of the warranty they offer is important, but also pay attention to their response time as well as their policies regarding trips to fix issues with phone lines for business .

4. Pricing

The pricing of any product or service is important for any company, and even more so when you’re a small business trying to maximize every cent. Get quotes from all the vendors you can, but it’s important to ensure that you do not make your decision based on price as a primary consideration. If you do, you might end up paying (or losing) more money down the line. Another thing to keep an eye out for is if the company you’re considering is in the habit of tacking on hidden charges. Ask questions and get definite answers regarding their pricing policies to prevent an invoice blindside. 

Sponsor Ads

• Ad Space Available - Rent it Now!

Report this Page

Created on Aug 20th 2018 00:21. Viewed 507 times.

Share on APSense

Comments