3308 Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation

3308 Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation is one of the professional companies which have contributed a lot in field of technology. It has not only facilitated the world with the latest technologies but aid the professional to get familiar with this technology as well.

 

Avaya has offered various certifications to the IT professionals that help them to boost up their working abilities and accelerate their vision of this industry. 3308 certification is one of the certification which helps to improve the Avaya contact recording and Avaya quality monitoring maintenance and implementation skills.

 

3308 certification is online certification which is consisted of 65 questions. These 65 questions are derived from the basic knowledge of this product thus it helps to highlight the practical aspect of professional knowledge. The time limit for this certification is 1 hour 30 minutes. Professional will not get any relaxation in the exam time as they have to complete this exam in the given time duration.

 

The passing criterion for 3308 Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation Exam is 68 percent. This indicates that candidates have to answer 44 questions correct. Participants who will fail to answer exam questions correct will have to take this certification again.

 

During this exam candidates are not allowed to use any electronic device. They have to follow exam rules and requested to read the exam instructions first. This will help them to avoid mistake during exam and help to enhance their exam performance. 3308 certification will require demonstrating knowledge in different sections. These sections help to assess the specific skills related to the section. It includes architecture, installation, configuration, administration, maintenance and troubleshooting.

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Architecture will include describing Avaya contact recording and quality monitoring architecture, system with communication manager, explaining high availability, expansions and system redundancy in Avaya contact recording. Installation will require the skills of installing Avaya contact recording and Avaya Aura work force optimization framework.

 

Configuration will require the abilities of configuring Avaya contact recording, quality monitoring, work force optimization, SIP based Avaya contact center and integrating Avaya contact recording with the quality monitoring. Next is administration which assesses the understanding of professional through validating Avaya contact recording and quality monitoring.

 

Maintenance needs the capabilities of maintaining Avaya contact recording, quality monitoring, generating reports from quality monitoring, restoring and backup Avaya contact recording and quality monitoring system and upgrading Avaya contact recording and Avaya quality monitoring system. Last is troubleshooting which will evaluate the abilities of troubleshooting Avaya contact recording and Avaya quality monitoring.

 

3308 Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation Comprehensive information about these sections will lead the candidates to earn this certification.  This knowledge is also facilitating in the career field and enabled the professional to used their abilities well.

 

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