10 reasons to have a quality WIFI service in your Hotel

According to a survey (hotels.com), offering free, quality WIFI to hotel guests is essential. And this applies to both pleasure and work trips. The extreme importance of a powerful, secure and reliable wireless network in hotels is, today, unquestionable. Think about it, would you go to a Hotel that does not offer WIFI? Surely the answer is no ... But, it is not only about satisfying customer needs, but about generating new benefits and positioning the hotel. Today we tell you the 10 main reasons to have quality WIFI in your Hotel. Take note. 

1- Improve the reputation of the Hotel 

You know that the vast majority of your customers (more than 80%), before making a reservation, look for information on pages such as Booking or Tripadvisor. It would be a shame if people who want to stay in your hotel for all its qualities, stop doing so because you do not offer a quality WIFI service. 

2- Increase reservations 

Without a doubt, a good reputation on the web will help you increase bookings. The good quality of your WIFI must be communicated as an added value. 

3- Reduce the incidents received 

Did you know that 2 out of 5 incidents reflected in hotels are due to a problem with the WIFI? One more reason to have an updated system and thus avoid having to solve problems related to it. 

4- Comply with the Law 

The law requires you to have independent teams and have absolute control over the connections. The fines for not having this equipment range from 60,000 to 600,000 approximately, don't you feel like it, right? 

5- Get a higher consumption in the Hotel 

When an internet connection is good, guests stay much longer in the Hotel and this, without a doubt, translates into higher consumption of drinks, food and therefore higher income per person. 

6- Win guests who travel for business 

Many of the travelers who visit your Hotel do so for work reasons and need a quality and above all safe connection. 

7- It also offers an extra paid WIFI for Streaming 

The arrival of Netflix, Amazon Prime or HBO has changed the paradigm. The special connections for Streaming are a service for which the guests are willing to pay. Increase your income in a simple way by offering this Premium service. 

8- Take advantage of WIFI to improve your Marketing

Thanks to WIFI marketing you can inform about hotel services, as well as take advantage of promotions and discounts. 

9- Boost your brand and increase loyalty 

If you offer good services and meet the expectations of the guests, you will increase the chances that they will repeat. That is why it is so important that the experience is positive. Something that you will achieve with a safe and quality WIFI. 

10- Become a benchmark for business trips 

Take advantage of all the spaces in the hotel as rooms for rent. This is something that works and that is being done frequently, both for work meetings and for universities or companies that want to carry out training or presentations. Obviously, we don't just need the space, we also need good connections. 

Lucia González, Flame analytics marketing manager