10 Features That Can Make Any Hotel Feel Like A Signature Hotel:by Digital Solution Expert Digital Solution Expert
Some of the most imaginative and ultra-modern hotels are being developed around the world. From underwater hotels to treetop hideaways, new properties are pushing the boundaries of what a typical hotel experience should feel like.
No matter how many hotels innovate, there are still some "basic" requirements that are required by all the properties to meet and to make their experiences both welcoming and comforting to guests.
Here is a compiled list of some amazing features that can make any hotel feel like a signature hotel:
1. Simple Booking:
Whether you book a hotel from its official site or do it over the phone or through a travel agent, it should be a simple and straightforward process. Contacting the hotel staff should be easy if you have any questions, or you want to change your initial booking, the hotel should have a solution.
This is absolute and must. The suites of the hotels should be clean and standard. It must offer clean public spaces, bathrooms, bedrooms, and amenities. While it's an important initiative, recycling must not give way to a lack of hygiene.
3. Adequate Safety/Security:
Security is a basic requirement. For many, the hotel functions as a home that is away from home. With this, comes a hefty expectation for the most diligent safety and security measures. Hotels must focus on providing personalized safety and security measures for different guest profiles such as women, children, and the elderly.
4. Comfortable Suites:
Hotelier and hotel employees should make sure that they provide suitable services. The facilities provided in the room especially the bed should be of good quality, clean, well maintained, and well designed. Room services should be 24/7 available.
5. Bathroom Plumbing:
Lack of proper water flow from the sink and toilet has always been a significant burden and inconvenience for any guest. All guests should expect clean, clear and potable water; proper and continuous hot running water in the shower; flowing water in the sink and toilet; and no leaks.
6. Attentive Phone Answering:
There should an attentive response to the phone by the hotel staff. No matter what the hotel classification, the property must assign a qualified agent who is 24/7 available to effectively and efficiently to answer a guest’s questions and concerns, and refer those to the appropriate department only if necessary occur.
Lighting is a pretty big issue across a lot of hotels. Most of them don’t offer adequate lighting in the hotel suites, from bathrooms to bedside lamps, which make it difficult for guests to stay. Improved lighting serves to enhance the guestroom experience and provide a sense of security to the guest.
Upon entering the hotel and hotel room, a pleasant and mild smell makes a big impact on any traveller. It symbolizes the quality and cleanliness of the hotel. It also shows how comfortable the hotel is about cleanliness. Guests are often sensitive to newly created hotel "signatures" or smells of carpets and bathrooms, which can affect a guest's perception of a hotel.
9. Serve Simple, Tasty Food:
The availability of food and beverage outlets varies a lot as it decides the hotel service level. Certain things like the availability of a hot breakfast—are a basic offering that adds to the guest experience. Thus, making sure that the guests are getting the best quality of food should be their priority.
10. Quick Resolution Of Problems:
This is where the best hotels can shine. If you report any kind of problem to the staff member, then it should be seen personally and resolved by the staff as soon as possible.
These are some features that if you follow, then maybe you can make your hotel a better place to visit.
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Created on Mar 31st 2020 01:00. Viewed 243 times.