05 Ways of Effective SOP Documentation for an Organization

by Your RetailCoach YourRetailCoach
Employees are considered as the backbone of any organization. Therefore, the position of any organization in the market completely depends on the performance of its employees. It is very important for them to know what are the principles of the organization and how it works during a situation. Standard Operating Procedure is the step by step standard guidelines given to its employees to make them understand how to do a routine activity.

For example, if a person buys a packet of noodles from a shop. After reaching home he finds that it has expired. Now he returns shop and asks to exchange the noodles. Here, comes the role of Standard Operating Procedure. The salesman has to work according to the set guidelines. Here, we are going to discuss five ways of effective Standard Operating Procedures implementation: -

1. Understand the purpose of SOP and focus your audience

It is very important to understand why SOP is important for you. Then, only you can implement it well. SOP is important to decrease the cost as well as increase the quality of the service. This will decrease the amount of risk associated with it. It is also important for you to find the size of your audience, your prior knowledge about the subject and your language skills before writing SOP for your organization.

2. Make a perfect format and layout

  • There is no specific answer to how to design an SOP but you need to keep certain points in your mind before writing an SOP.
  • Make the process easy.
  • To find the pre-existing format (if any) and find its effectiveness.
  • A few steps for daily routine and don't make it lengthy.

3. Provide relevant structure and content.

SOP can be used for different purposes. It is also important to note that you must have all necessary knowledge required to write SOP. Following are the basic information which must be included in SOP:-

  • Find the scope of SOP
  • What is the procedure of SOP
  • Does it include any safety measures
  • What are the safety equipment involved in this

4. Make the writing easy for everyone

It is important for you to keep in mind before writing that the write-up is clear to each and every audience. Therefore, the language should be easy and common. You can also use flowcharts, diagrams, images, and examples to make the audience understand more easily. The steps should be made easy so that it can be understood well by the audience.

5. Make sure that the SOP is read and understood well

If you are keeping your SOP only on the SharePoint but you are not trying to find whether it is made available to the employees or not? This will definitely not work. In many organizations, it has been made compulsory to read the SOP and give a declaration that it is been read and understood well so that no one can claim that they don't know about what to do in a situation.

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About Your RetailCoach Innovator   YourRetailCoach

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Joined APSense since, May 12th, 2017, From Pune, India.

Created on Nov 28th 2018 00:17. Viewed 718 times.


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