Why You Should Use a Third Party Logistics Company

by Pronto Delivery warehouse fort worth
Many companies, especially eCommerce businesses, choose to save money by renting space from a Dallas warehouse and otherwise employing a third party logistic (3PL) company to handle their shipping, transportation and fulfillment services. Before you select on a particular company, it is important that you take the time to sit down with a representative and ask them some questions. This helps you to ensure you choose the business that offers what you need while not paying extra for superfluous services.

What Services Are Offered?

One of the first questions you should ask any 3PL company, even if you just need a Dallas warehouse, is what services are offered. Some companies are asset-based, which means they have the storage and trucks but do not offer any managerial services. Other companies do the opposite and concentrate on offering the managerial and organizational services but rely on other companies' assets to actually store and ship items. Some companies provide integrated services for a one-stop shop. It is important that you know what is on offered so that you can match your business' needs.

Is There Potential for Customized Services?

Some companies simply offer the same basic services for all their customers, while others create customized order fulfillment services. It may be beneficial to choose a 3PL company that provides individualized and tailor-made services. This ensures that your products are appropriately handled and that your customers remain satisfied. However, if you plan to handle all the fulfillment and shipping services on your own and simply require a Dallas warehouse for storage space, then it may not be as important to find customized services.

Do They Have Experience In Your Industry?

Every industry has its own nuance, even for storage, transportation, and other logistical services. Therefore, you want to discuss the experience that the 3PL has in your particular industry. For example, if you need to store some potentially hazardous materials, then you need to find a Dallas warehouse that has the proper equipment to handle it. Companies that ship globally may want to work with a company that has plenty of experience working on a global scale, including to the countries and/or geographical regions in which you have business.

Are There Any Customer Testimonials or Reviews?

It is important to look for customer testimonials, reviews or references. A reputable business should have no problem providing you with a list of references or will already have some testimonials on hand. It is beneficial to take the time to review this information or contact the other customers, as this provides you with an outsider's prospective on the company. It may be beneficial to have a few questions in mind when you contact their customers to help you get more information out of the customers.

There are many other questions that you can ask a potential third party logistics company about their services when you search for someone to handle your Dallas warehouse storage, transportation and/or fulfillment solutions. Discussing their services and experience provides the initial insight into the company to help you determine if it may or may not be a match. Taking the time to prepare yourself before you interview the company ensures that you choose a company based on your needs and not on other factors.

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