Who Offers the Best Help Desk Software?by Andy Gregory Help Desk Software Most online companies will never have face-to-face contact with their customers, so their portrayed personality is made up through the service rather than their body language.The iKode company has released two helpdesk solutions,iKode Help Desk X and iKode Helpdesk Server(2help.biz).So,iKode software provide solutions for small to large business to go their cusotmer service efficiently.
iKode Help Desk X offers functionality and flexibility customer service for online and offline business which is a support ticket software download solution.Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.Customers can always find the best solution if they submit ticket to website integrated with iKode Help Desk X.
With FAQ section based on knowledge base,iKode Help Desk X allows customers to search for the best answer before they submit the tickets. The frequent ask questions are listed for customers.No matter how many features a help desk software has, the ultimate goal is to improve the service speed and quality.
The other hosted help desk solution provided by iKode company is 2help.biz which cloud based help desk platform for reaching software-as-a-service,so called SAAS.By providing help desk technical support to your customers, support staff is able to manage and track all the customer queries without deploying the system and valuable time wasting.
Comparing with the download solution,it is much more easily to use.Only click the support sidebar (exclusive) on community can access to helpdesk service.No server, no installation, no retaining required with Twitter interface.
So,businessmen will never regret with this decision. For better solution,iKode Helpdesk is a good choice for the online business.Two solutions with 8 languages which are customers can selected, they are English, German, Bulgarian, French, Hungary, Portuguese, Greek and Chinese.
What is the best help desk software in the market? The best help desk should be cheap and powerful. Recently,the iKode Helpdesk is on sale with 30% off until Tuesday(July 31th).iKode Helpdesk must be the best option.
Created on Dec 31st 1969 18:00. Viewed 0 times.
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