Teleiman’s inbound and outbound telemarketing to market your businessby Robb Auber CEO
The telephone has been a great source of communication since the very first day when it was invented by Graham Bell. It is widely used by individuals as well as businesses to bridge the communication gap. Due to its powerful communication ability, it is used by small businesses, larger corporations, and charities as a business tool to take competitive advantage. When it comes to the business world, telemarketing is the process through which all products are sold and marketed, and technical support is offered to current and potential customers over the phone. Businesses use both inbound or outbound telemarketing to have a lot of advantages.
When it comes to having the best inbound and outbound telemarketing solutions, Teleiman LLC catches all eyes and makes a real difference to the marketing of your business. With the call center, you will find a full range of inbound and outbound telemarketing and customer services tailored for industries of all sizes and types. Controlled and run by call center specialist Robb Auber, Teleiman.com is known for rendering voice and non-voice services for the telemarketing purpose.
Inbound telemarketing relates to a situation in which a customer calls in to the call center. A customer reads an advertisement and calls an inbound telemarketer to know about more information. On the other hand, outbound telemarketing relates to the situation where call centers call potential customers directly. This sort of telemarketing is done to advertise a new promotion and gain from more sales.
Voice customer interaction: Customer services, appointment scheduling, web/IVR partials, lead generation, help desk support, telemarketing, product promotion, win-back campaigns, surveys, loyalty programs, accounts receivable management (ARM), cross-selling, upselling, lead qualification, data verification, and retention programs and collections.
Non-voice customer interaction: Email support, email marketing, email management, online payment, online order processing, claims processing, refund processing, live web chat, data processing, loyalty programs, web marketing, landing page campaigns, SEO services, and shared services.
At Teleiman Call Center, an inbound telemarketer accepts incoming calls from existing as well as potential customers, and records the information of the person calling. Here, the telemarketer tries to sell new products and services to customers. Some inbound telemarketers handle complaints and assist customers by solving their problems. Outbound telemarketers call new as well as former customers, or cold call potential customers by taking references from a directory phone listing. Generally, an outbound telemarketer cold calls a customer and pursue him or her to sell a product or solicit a donation.
Created on Dec 31st 1969 18:00. Viewed 0 times.