by Botomation io AI and intelligent automation
Tryvium Desk fuses Chatbots, AI, Agent routing more to turn your agents into heroes. Sensiples Tryvium Desk integrates with ITSM / CRM tools to provide improved customer experience.
Recommended Features
  • Conversation Flow Builder
  • Multi-Channel Support
  • Multi -Lingual
  • Enterprise Integration
  • Auto-Resolve
Learn more about Tryviumdesk»

Review on Tryviumdesk

Tryvium Desk powers up your existing investments on Teams by adding features such as a multi-level Visual IVR, Skill groups, Intelligent Routing, Pre-set Business Hours, Holidays, Real Time Translation etc... It also enables you to automate repetitive tasks using a chatbot. Tryvium desk for teams provides a context with BMC Helix ITSM and Remedyforce integration to empower the agents to view 360 view of customer profile and tickets at ease. Tryvium features a full blown real-time dashboard that helps supervisors understand contact center metrics, manage bots, manager users/agents and also comes with a rich analytical engine and reports for that number crunching.

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About Botomation io Junior   AI and intelligent automation

2 connections, 0 recommendations, 11 honor points.
Joined APSense since, January 15th, 2020, From Iselin, United States.

Created on Jan 17th 2020 09:21. Viewed 146 times.


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