Live Chat for Automotive Industryby Susan N. Chief Marketing Manager
Creating an outstanding customer service can be a difference between a great car sales company and a failing one. Implement live chat into your company today. Recommended Features
- Boost online car sales
- Connect different departments
- Create support ticket
- Increase response time
Review on Live Chat for Automotive IndustryLooking for new ways you can improve customer service in your car sales company? You don't have to look any further.
People spend less and less time browsing through multiple car dealerships online (one recent research says that buyers look at only 2 or 3) and are more knowledgeable than ever about products generally, in this case about cars and their features. That fact only confirms that it is crucial to provide an amazing purchasing and general customer experience in order to retain your buyers, especially for small businesses where retaining existing customers is a lot cheaper than attracting new ones.
Also, a great experience you provide to them can lead to generating online reviews that can help you attract more customers (we tend to believe other people's opinions regarding products and services than the brands themselves, don't we?). There is a research than confirms this: 68% of consumers use reviews to guide their purchase decisions, and that feedback includes not only the cars but the dealerships also.
For additional info visit http://bit.ly/automotive-livechat-aps
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Created on Nov 6th 2019 02:43. Viewed 261 times.
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