Why My Microsoft Outlook Won’t Open the PDF

by Lucy Price Lucy Price

Microsoft Outlook is the leading desktop email client came with numerous features, and one of them is the ability to open attachments earlier to opening or saving them to the system. It lets you instant preview necessary documents to check the contents of attachment instead of downloading them. However, problems with Outlook or Acrobat reader can stop you from opening attached PDF files in Outlook. Some methods, described by the Outlook email support experts, you can follow to get access to PDFs or other documents that Outlook can’t open.

Enable Previewer

Opening attachments via Outlook need that the attachment preview feature should be activated. Some Outlook installations may have that option turned off as a security tool to stop home/office networks from opening or transferring system viruses. To enable the ‘Previewer,’ choose the ‘File’ option and click on the ‘Options’ menu. Select the ‘Trust Center’ menu via the ‘Options’ sub-menu, and then reveal the ‘Trust Center Settings’ and choose the ‘Attachment Handling’ option. Click on the radial box to activate the attachment previewer.

Restart Microsoft Outlook

Sometimes, the software may run irregularly when you have used for an extended period. If you have not prior encountered troubles opening PDF files with Outlook, you should close and re-launch the program to fix the issue. Wait a while before re-opening Outlook to make sure that it shuts down properly. In the case of any concerns, instantly dial the Outlook helpline number and seek the appropriate support and suggestions.

Windows Update

MS Outlook, with the complete Microsoft Office Suite, gets bug fixes and periodic maintenance through the Update function on the system. Although some users activate the ‘Update’ feature to run in the background, upgrading new versions as they’re obtainable, you can manually start Update to seek bug fixes and patches. You can access these updates via the ‘All Programs’ menu on the Start button. You can avail the Outlook email support to update your program successfully.

Update Acrobat Reader

Like as Microsoft force updates for its products, you can avoid issues like the inability to see the PDF attachment in Outlook by updating the Acrobat Reader. You will find the new version of the application on the Adobe’s official site. Otherwise, Open the Adobe Acrobat Reader program, and then click the ‘Help’ tab and choose the ‘Check for Updates’ option. Try to get the help from Adobe experts regarding that.

Save the Attachment

If a PDF file attachment can’t be previewed in Outlook program, you can still download it to the system, and then try to open the document manually. You must take precaution while downloading and opening the attachments and only preview the file received from trustworthy sources. In the event you have any antivirus program installed on the system, scan the attached file earlier to previewing them. If you want to save the PDF, right-click on the attachment icon and choose the ‘Save As’ option and then select the position on the system to store it.

Password Protection

Any confidential information, such as invoices, bills, personal medical and legal accounts should be password-protected to stop the data from being compromised to unauthorized users. So, if you have an encrypted PDF file, Microsoft Outlook may not show the preview of it. You first need to download the file and then enter the password to open the PDF.

However, if above workarounds do not repair the problem, call at the Outlook helpline number and get quick and reliable solutions regarding your questionnaires.