Why is AOL IMAP not responding

AOL is known to be quite a popular email platform that is used by a lot of professionals to exchange emails or manage contacts. And to use an AOL account, you can sign in to any device you want to. Sometimes while signing in the AOL account, people end up facing issues with the IMAP settings of AOL. And if you are facing similar issues with AOL, then try fixing it with troubleshooting. 

Ways to fix AOL IMAP not working?

The issue of AOL mail not working happens if you give incorrect information regarding the AOL mail account. And to resolve it, you can take the help of the following steps. 

Check the internet connection of the device 

For making any changes in the AOL account, make sure to check the settings of the device you use to log in to the account. Sometimes because of the weak internet, AOL‘s IMAP settings stop responding. Hence check the internet before you log in. 

Review the IMAP and SMTP details

One of the most common reasons behind the IMAP server not working is the incorrect information you enter while syncing your AOL email. Hence while you log in to the new device, make sure to check the SMTP or IMAP server. 

Update your username and password 

You won’t be able to log in to the AOL account or any other settings if you end up entering the wrong username or password. And if you have forgotten the password or username then take the help of AOL account recovery methods. 

Disable the security programs 

If you are using a laptop or a computer to log in to your account and then IMAP settings stop responding then check the security update of the device. Sometimes because of the security permission settings, users are not able to log in to the AOL account on a new device. 

Update the server settings

To ensure the IMAP works properly, go to your account and then open the IMAP and SMTP server information. 

Go to the outgoing server settings and tap on the authentication button and proceed to the advanced settings. 

Enter the port number of outgoing and incoming servers and then press the okay button. 

And with the help of the following methods, you can easily fix the issues like AOL mail not receiving emails. 

Contacting the customer care team 

If in case you face any doubt related to the AOL login issue, you can talk to a live person at AOL. The support team works 24x7 to hear out the doubts of the AOL users.