Why Companies Should Benchmark Their Travel Programs
by Andrea Tsakanikas PresidentCompanies can implement effective travel programs if
they benchmark their programs against other entities of a similar size. This
benchmarking exercise is important for the reasons discussed below.
Creating
a culture of continuous improvement. Benchmarking the
travel program or policy allows you to enhance the culture of constantly
improving the program in order to make it more efficient and effective.
Otherwise, you may take several years using strategies that have been rendered
obsolete by better approaches.
Getting
independent insights. Benchmarking also opens your travel
program to external scrutiny. Such scrutiny can result in the identification of
areas where improvements can be made to deliver cost-effective and seamless
employee travel.
Change
acceleration. Travel policies and programs may
eventually develop inertia and become static once those policies and programs
are used for several years. Benchmarking helps to get rid of that inertia by
creating momentum for change periodically (in line with how often the
benchmarking is done). In this way, you will not remain stuck with inefficient
systems once the benchmarking exercise reveals that batter methods exist in
other companies within the same industry.
Increasing
employee accountability. Frequent benchmarking provides an
opportunity to involve your employees in the review of your travel policy. Such
employee involvement can be an avenue through which you can increase employee
responsibility for the implementation of that policy. Consequently, you are
likely to see greater employee interest in ensuring that the travel program is
successful.
You should never operate as an island. Benchmark the
travel program of your company against the programs of similar companies so
that you can enjoy the benefits above. Another way to reap those benefits is by
working with travel management companies, such as CrewFacilities, with a proven
track record within the travel industry. The experts in those companies will
give you real world advice about the areas where your travel program needs to
be tweaked in order to cut costs and deliver a satisfactory travel experience
for your employees.
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Created on Sep 8th 2018 04:22. Viewed 273 times.