Why Companies Should Benchmark Their Travel Programsby Andrea Tsakanikas President
Companies can implement effective travel programs if they benchmark their programs against other entities of a similar size. This benchmarking exercise is important for the reasons discussed below.
Creating a culture of continuous improvement. Benchmarking the travel program or policy allows you to enhance the culture of constantly improving the program in order to make it more efficient and effective. Otherwise, you may take several years using strategies that have been rendered obsolete by better approaches.
Getting independent insights. Benchmarking also opens your travel program to external scrutiny. Such scrutiny can result in the identification of areas where improvements can be made to deliver cost-effective and seamless employee travel.
Change acceleration. Travel policies and programs may eventually develop inertia and become static once those policies and programs are used for several years. Benchmarking helps to get rid of that inertia by creating momentum for change periodically (in line with how often the benchmarking is done). In this way, you will not remain stuck with inefficient systems once the benchmarking exercise reveals that batter methods exist in other companies within the same industry.
Increasing employee accountability. Frequent benchmarking provides an opportunity to involve your employees in the review of your travel policy. Such employee involvement can be an avenue through which you can increase employee responsibility for the implementation of that policy. Consequently, you are likely to see greater employee interest in ensuring that the travel program is successful.
You should never operate as an island. Benchmark the travel program of your company against the programs of similar companies so that you can enjoy the benefits above. Another way to reap those benefits is by working with travel management companies, such as CrewFacilities, with a proven track record within the travel industry. The experts in those companies will give you real world advice about the areas where your travel program needs to be tweaked in order to cut costs and deliver a satisfactory travel experience for your employees.
Created on Sep 8th 2018 04:22. Viewed 107 times.