What you should do while Arlo Base Station offline?

You have to check the LED on the Arlo base station. You have to determine, LEDs in front of your system is online or offline, before applying the troubleshooting steps. Do you know the new Arlo base station has a single LED, whether the old base station has three or have LEDs? When you are not in the same location as the base station, then install the Arlo application or sign in to the Arlo account. And for more information get Arlo Support. If you are able to review security video feeds from each of the Arlo security cameras, then your base station has connected to the internet. When you notice error information like the base station is not online, rather of a security video feed, that time the base station is not connected to your internet connection. 

Know about Single LED base station

The LED is on the front side of single-LED base stations. On the basis of connectivity conditions, single-LED base station blue or amber shines.

●     If the LED shines in a solid blue color, that means your base station has connected to the internet connection.

●     When the LED shines and sluggish-blinking amber, that means the issues with your internet connection. 

Know about Multi-LED base station 

At the multi-LED base stations, the LEDs are on the back side of the front. Do you know Middle LED internet connectivity LED?

●     When the internet LED shines in solid green in color, that means your base has connected to the internet connection.

●     When you see the Internet LED is amber, that means, there is an issue with your internet connection. 

Know come to the troubleshooting steps of the base station 

While the base station is offline, then you have to follow below given steps.

●     First of all, check your Ethernet cable.

Ensure that your Ethernet wire cable is securely attached to your base station & router, you are using an Ethernet cable, it comes with the system.

●     Now check the Power adapter.

●     Ensure that the power adapter is safely attached to the back of the base station & is plugged in safety in an outlet.

●     After that, you should try to connect the internet connection from other devices which is directly connected to the router. (you can use the ethernet connected device, not another device which is connected to the Wi-Fi. You can also, turn off your Wi-Fi in your device but you need to make sure your device should be connected to the Ethernet cable.)

●     Now, check the power cycle of your base station.

●     Also, you need to check the router’s DHCP settings & customer list. And make a call on Arlo Tech Support Phone Number to get more information.  

Hopefully, this Article will be quite beneficial for you to troubleshoot your Arlo base station offline issue. In case, you are seeking more information then you need to dial Arlo Customer Service Number. The Netgear support team will let you know about all the needed steps, which you can apply easily to troubleshoot your offline base station issue.

Summary

In this post, you will get all the troubleshooting steps to fix Arlo base station offline issue. Also, you will know here about the single LED base station and multi-LED base station. You can make a connection with the Netgear certified executives for more info. 

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Created on May 28th 2019 03:45. Viewed 382 times.

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