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What are the Objectives of Hospitality?

by Geeta University Geeta University
The act of welcoming and looking after the basic needs of guests, mainly in relation to food, drink and accommodation is known as hospitality. It refers to the relationship process between a guest and a host. Hotel Management Colleges in NCR prepares the candidates for this kind of relationship in the top-notch hotels.

The industry provides service to people when they are away from their home,and sometimes even when they are home. For example, home delivery of food would be part of the hospitality industry. The hospitality industry reaches every corner of the globe, while providing jobs, entertainment, food, transportation, and a place sleep.

The hospitality industry is full of businesses that serve people and are owned by a single person or family. There are four sectors of the hospitality industry: food and beverage, lodging, recreation, and travel and tourism.

  • The food and beverage industry, also known as the food service industry, consists of businesses that prepare food for customers. 

  • Lodging, also known as accommodation, is a place to sleep for one or more nights. A business in the lodging industry provides a place for people to sleep overnight. It can be one of many sleeping places such as a fancy hotel, a youth hostel, an elder hostel, a campground, or highway side motel.

  • Recreation is any activity that people do for rest, relaxation, and enjoyment. The goal of recreation is to refresh a person’s body and mind.

  • The travel industry is in the business of moving people from place to place while the tourism industry provides those people with services that promote travel and vacations.

The objectives of hospitality industry:

1. Making the guests feel welcome personally 

This requires both a friendly manner on your part toward the guest. Hotel Management Colleges in NCR gives you an atmosphere of liberality and good will to co-ordinate among the people who work with you in serving the guest.
 
2. Making things work for the guests

Everything needs to be clean and in working order before the guests step foot on the establishment.  

3. Making sure that the operation will continue to provide service and meet its budget

The key to achieving this objective lies in achieving a controlled profitable operation.  
Trends Affecting the Future of the Hospitality Industry:

  • Increasing competition
  • Emphasis on service
  • Customers’ growing value consciousness
  • Changes in marketing and management made possible by technology


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