What Are Network Support Services?

by Kristen White Blogger
In today’s world where almost every business requires an internet presence to grow their market share and profits, it is important to have a network that is reliable and trustworthy. The service should be available at any point of time and the data that is transferred through the network has to be safe and secure.

There are a lot of companies in the market, providing network support services in various packages. The businesses can select a package that best suits their requirements. It mainly depends on the size and range of operations the business conducts on a daily basis. The location of the business and its branches also plays a part in the decision making. 

Both the internal and external network system of the business will be handled by the network providers. They make sure that the network functions irrespective of any of the challenges a business may face due to various reasons. It is the responsibility of the network providers to ensure that the data and information transferred is secure and the access is provided only to those who are authorised by the businesses.
Most of the network providers offer the following services. 

Network Implementation 

  • From highly complex to simple, the network requirements of business are evaluated and a plan is chosen accordingly. The process of network implementation involves the below steps. 

  • Physical Network Design 

  1. This includes the Local Area Network (LAN), the Wide Area Network (WAN) designs, etc.
  2. Selecting the number of ports that are required at different levels of the business, the speed of the network, the support system for different protocols such as TCP, VOIP, etc.
  3. Configuration of the network, security requirements, bandwidth requirements, application requirements, etc.
  4. Load testing is done to check if the network is able to bear the load of the business.   
  5. Proper documentation is maintained with the help of network diagrams for both the logical and physical networks for future reference and troubleshooting. 


  • This deals with the data transport mechanisms.

  • The main aim of a network design is to cater to the data transfer requirements at a minimum cost.

  • The design of the network depends on the geographical locations of the business, the spectrum of operations, and the nature of data that is transferred through the network such as text files, images, videos, special codes, etc.

  • The common network architecture for LAN and WAN include Ethernet, Asynchronous Transfer Mode (ATM), Fiber Distributed Data Interface (FDDI), etc.

  • The network design is more or less continuous and regular job as the businesses expand and add more operations, thereby requiring a complex version of the design to suit the changing needs. 

Network Support and Maintenance

  • The network once established cannot be left unattended. The servers, the routers, wireless systems, computer connections, etc. need to be taken care at least periodically.

  • The regular the maintenance of the network, the efficient will be the network support system working without a glitch or lapse in connection, providing uninterrupted service to the business. 


  • One of the most crucial elements a network provider has to take care of is the level of accessibility they provide to the network used by the business.

  • The procedures, specifications, and requirements of every business are different and so are the levels of authority. 

  • Some businesses have a centralised system where only the top management has unrestricted access to all the corners to the business. The rest of the employees are provided with limited access to the data which is a part of their daily job. 

  • For any extra information, the employees will have to take permission from the top level management to gain access.

  • In such instances, the network providers offer multi-level access to the business. 

  • The businesses can choose if they want employee access, wireless guest access, management access, etc. or a combination of those. 

Helping the businesses run smoothly without any interruptions at any given point of time is the aim of the network providers irrespective of whether the business is owned and managed by a single person or if it is a global corporation.  

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About Kristen White Committed   Blogger

285 connections, 0 recommendations, 1,021 honor points.
Joined APSense since, August 19th, 2016, From Chicago, United States.

Created on Apr 25th 2019 03:41. Viewed 267 times.


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