Wal-Mart on Value Alignment

by Vikrant G. Assignment help experts

Value alignment refers to the comparison between organization’s actual action plans, actions and organizational beliefs. Wal-Mart is a well-known established retail chain, which is operating worldwide. Wal-Mart is working over three believes; such as respect for the individual, service to our customers, and striving for excellence. From the point of view of customers, Wal-Mart is giving best service to the customers as it provides products at less cost in comparison to other retailers (Wal-Mart, 2013). So, the two believes are aligning with the actions of Wal-Mart that can be seen in its service delivery system. But with the view of employees, Wal-Mart is not following its basic belief of respect the individual as several controversies has been raised against Wal-Mart’s employment practices.

The values followed by Wal-Mart make this retail chain different from its competitor organizations. The actions of Wal-Mart represent that it fulfill its goals quite effectively as it taking care of every stakeholder, in regard to their needs and expectations. The inclusion of code of ethics bound people within the organization to provide quality service to customers. Wal-Mart is continuously spending around the world so that; maximum people can get advantage of its services (Soderquist, 2005). The vision of Wal-Mart is to promote ownership of Wal-Mart’s ethical culture to all stakeholders globally.

The assessment of new strategies like employment of more people in different region can also be counted as one of Wal-Mart's actions. Wal-Mart is contributing significantly in making people life better through providing low cost products, so that they can save money and can live a better life (Lantos, 2010). Wal-Mart is also committed towards social welfare as it is helping children for education as well as disable children so; they can fight with their disabilities. Therefore, the values of Wal-Mart are aligning with its action plans and actions quite effectively.

References

Lantos, G.F. (2010). Consumer Behavior in Action: Real-Life Applications for Marketing Managers. USA: M.E. Sharpe.

Soderquist, D. (2005). The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company. USA: Thomas Nelson Inc.

Wal-Mart. (2013). Statement of Ethics. Retrieved from http://ethics.walmartstores.com/StatementOfEthics/BasicBeliefs.aspx