The World’s Best Airports in Service Quality, as Selected by Passengers
by Mary Bean Blogger and writerAir terminals Council International (ACI) has reported the victors of its 2015 Airport Service Quality (ASQ) Awards. The outcomes may demonstrate astonishing.
The ASQ Awards depend on input from more than 550,000 traveler studies at more than 300 air terminals in 80 nations around the globe led a year ago.
The ASQ Survey covers 34 key help territories and 8 significant classes including: get to, registration, security, air terminal offices, nourishment and refreshment, retail and others.
Genuine ABOUT AIRLINES? Buy in TO SKIFT AIRLINE WEEKLY TO GET THE STRONGEST BUSINESS INSIGHTS IN THE WORLD OF COMMERCIAL AVIATION
Find out MORE
The studies are directed adhering to an industry standard set by the air terminals relationship, with a recommended set of inquiries and set of reactions, which permits a fair examination and the building up of execution benchmarks.
"Every taking part air terminal can see the ASQ study aftereffects of all other taking an interest air terminals on a private premise," the affiliation states.
In view of these parameters, the ASQ Award victors are perceived by ACI as world's "top tier" for traveler experience.
"Air terminals' expanding focus on guaranteeing an excellent traveler experience is a piece of a bigger pattern," says Angela Gittens, Director General, ACI World. "Air terminals have developed into complex, client centered organizations in their very own correct that by and large are in rivalry with one another for traveler traffic. From obligation free and eateries to vibe, neatness, politeness of staff, pleasantries, productivity and that's only the tip of the iceberg, air explorers are expecting large things from the air terminals through which they travel. More than anything, ASQ is a path for members to gauge the degree to which they convey on these desires."
This year, the honors have presented another classification, estimating Best Airport Service by both size and district. These honors are just accessible to locales with at least five qualifying air terminals.
The champs in this new class are Seoul Incheon Airport in Asia-Pacific, which serves more than 40 million travelers per year, London Heathrow in Europe likewise serving more than 40 million travelers every year, and Indianapolis air terminal in North America serving five-15 million travelers for every year.
An itemized rundown of champs pursues:
BEST AIRPORT BY REGION (OVER 2 MILLION PASSENGERS PER YEAR)
Africa
Ahead of everyone else: Mauritius
Runner up (tie): Cape Town; Durban
Third spot: Johannesburg
Asia-Pacific
Ahead of everyone else (tie): Seoul Incheon; Singapore
Runner up (tie): Beijing; Mumbai; New Delhi; Sanya Phoenix; Shanghai Pudong
Third spot (tie): Guangzhou Baiyun; Taiwan Taoyuan; Tianjin Binhai
Europe
In front of the pack (tie): Moscow Sheremetyevo; Pulkovo; Sochi
Runner up (tie): Dublin; Malta; Prague; Zurich
Third spot (tie): Copenhagen; Keflavik; London Heathrow; Porto; Vienna
Center East
In front of the pack: Amman
Runner up (tie): Abu Dhabi; Doha
Third spot (tie): Dammam; Dubai; Tel Aviv
North America
Ahead of all comers: Indianapolis
Runner up (tie): Dallas Love Field; Grand Rapids; Jacksonville; Ottawa; Tampa
Third spot (tie): Austin; Detroit; Sacramento; San Antonio; Toronto Billy Bishop
Latin America-Caribbean
Ahead of all comers: Guayaquil
Second spot: Quito
Third spot: Punta Cana
BEST AIRPORT BY SIZE
2–5 million travelers for every year
Ahead of all comers: Jaipur
Second spot: Lucknow
Third spot: Guayaquil
5–15 million travelers for every year
In front of the rest of the competition: Sanya Phoenix
Second spot: Tianjin Binhai
Third spot: Hyderabad
15–25 million travelers for every year
In front of the rest of the competition: Seoul Gimpo
Second spot: Wuhan
Third spot: Denpasar
25–40 million travelers for every year
In front of the rest of the competition (tie): Mumbai; New Delhi
Second spot: Taiwan Taoyuan
Third spot: Shanghai Hongqiao
More than 40 million travelers for every year
In front of the rest of the competition (tie): Seoul Incheon; Singapore
Runner up (tie): Beijing; Shanghai Pudong
Third spot: Guangzhou Baiyun
Best Airport by Region (under 2 million travelers for every year)
Africa: Upington
Europe: Skopje
North America: Portland
Latin America-Caribbean: Culiacan
BEST AIRPORT BY SIZE AND REGION (NEW CATEGORY)
Asia-Pacific
2–5 million travelers for every year: Jaipur
5–15 million travelers for every year: Sanya Phoenix
15–25 million travelers for every year: Seoul Gimpo
25–40 million travelers for every year: New Delhi
More than 40 million travelers for every year: Seoul Incheon
Europe
2–5 million travelers for every year: Sochi
5–15 million travelers for every year: Pulkovo
15–25 million travelers for every year: Dublin
25–40 million travelers for every year: Moscow Sheremetyevo
More than 40 million travelers for every year: London Heathrow
North America
2–5 million travelers for every year: Grand Rapids
5–15 million travelers for each year: Indianapolis
MOST IMPROVED AIRPORT
Africa: Nairobi
Asia-Pacific: Denpasar
Europe: Istanbul
Latin America-Caribbean: Kingston
Center East: Dammam
North America: Saskatoon
Sponsor Ads
Created on Dec 7th 2019 05:52. Viewed 295 times.
Comments
No comment, be the first to comment.