The Role of Delhi Consumer Court in Resolving Consumer Complaints

by Kanika Goyal Online Consumer Forum

Consumer courts are envisaged as a legal remedy for all the consumer grievances and problems. It does not matter what problem you have faced, you can fight for your rights and obtain the right compensation by consulting the Delhi Consumer Court. When you are looking for a consumer court, you will find three basic types in front of you. These are the National, State and the District level courts. You have to choose the right one based on the type of case. As the amount dealt by the court vary from one another, it is important for you to know which category you fall under. This will help you to make the right proceeding and obtain the right compensation for the problem. The main aim of the consumer court is to protect the real rights of the customers. The procedural simplicity is one of the main reasons that makes consumer court a boon to the general public. On the other hand, you can also enjoy operational convenience as well as cost-effectiveness.

Filing a consumer complaint in consumer court can be simple. All you need is a written or typed complaint along with the relevant documents. Some of the important documents you need for finding a complaint are the bills or invoice that proves you have made business with a particular company or service provider. However, before filing the case, it is important to send a notice to the opposition party demanding an explanation for the problem. In case, if you are not able to obtain positive feedback from the company within the given time, you can proceed to the court. You do not even have to worry about hiring a lawyer to deal with the case. This is a great way to obtain the right compensation for the losses, litigation costs, injuries, physical problems and mental trauma. The cost of filing the complaint in the consumer court is very minimal. You just have to pay the initial nominal fee for the proceeding with the case.

If you do not have proper knowledge of the legal services offered by Delhi Consumer Court, there are many online forums and portals that you can choose. You will find complete information on the various legal services provided by the court when you visit these websites. On the other hand, you will also find information and advice provided by different legal experts in the websites whom you can contact to rectify any questions or queries. It does not matter what your needs are, if you are looking for an option to fight against the unfair trades of a company, you can file a complaint in the respective consumer court. If you are located in Delhi and dealing with a state-level court, Delhi consumer court is the right place you have to visit to resolve the problem and obtain the right compensation.