Take Outlook Customer Service to set up email logging in outlook
by Jerry Wayne Tech ManagerWhile using
outlook in your computer system, sometimes an unexplained error doesn’t go away
and even rebooting your computer also doesn’t fix the issue. At this situation,
you need to enable logging in outlook and check the LOG file. All the
information related to sending and receiving messages in outlook is saved
within this LOG file. With the help of this special LOG file, you can either
pinpoint your problem with the Outlook
Customer Service team or follow the below steps to eliminate what
causing the trouble. But first, you need to enable the transaction LOG within
Outlook.
Look at the steps to enable the Transaction
Log in Outlook:
·
Launch
outlook and under the file menu click on the options.
·
Under the
outlook options dialog box, you need to click on the advanced tab.
·
Inside the
Other section, simply choose the enable troubleshooting logging check box and
the click OK.
·
Once all the
steps are followed completely, then close and restart outlook.
When outlook
again reloads completely, then you will see a notification that explains that
logging is enabled and may cause performance issues.
Learn to Troubleshoot Outlook Issues:
Once the
logging is enabled, you need to reproduce the issue in order to inspect the
log. After you have encountered the same error, then you need to disable
logging, restart the outlook program and then find the outlook LOG file.
Simple way to locate the LOG file:
- · Firstly,
open RUN dialog box, by pressing Windows and R keys simultaneously.
- · Now, inside
the Run dialog box, simply enter %temp” and then press enter.
- · In the
opened Temp Folder, look for your LOG file. The file name is usually depends on
the issue and the type of email account.
·
POP and SMTP: If your outlook account is connected to a
POP server or if you face trouble while sending email then you have to open the
OPMLog.log file.
·
IMAP:
For IMAP account, you need to open outlook logging folder and then open the
folder that is named after your IMAP account.
·
Hotmail:
If a Hotmail email account signed on through outlook, you need to open the
outlook logging folder, select hotmail and then look for http0.log, http1.log
or another file in the sequence.
- ·After
finding the LOG file in the temp folder, simply tap to open it.
Hopefully,
the mentioned steps are ideal to set up email logging in outlook. If you are
still facing any error, then you have to make a call at Outlook
Support Phone Number and resolve entire issues related to outlook.
People also
like to ask about the frequently asked queries (FAQs) of Outlook like “Is
there a phone number for Outlook support?”
So for those who like to ask queries of Outlook, they can visit now ask their Outlook
solutions easily.
Reference URL:
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Created on Nov 7th 2019 15:48. Viewed 472 times.