Articles

Solutions to Fix “QuickBooks will not open” Issue

by Linda Martin Certified QuickBooks Expert

QuickBooks will not open is one of the most common errors encountered by users. It usually displays on the screen when you try to open QuickBooks. This can be due to any technical glitches or network issues. Therefore, it is recommended to keep QB updated to the latest version.


In this blog, we will illustrate the causes and symptoms of QuickBooks Won't open issue. Further, we have simplified that methods to help you fix the error.


Why do you get QuickBooks will not open Error?

  1. Your company file name is too long.
  2. QBWUSER.INI file has been damaged or missing.
  3. Corrupted hard drive.
  4. Damaged Windows operating system.


Symptoms of QuickBooks won't Open Error

  1. If you are using an outdated version of QB then “QuickBooks won't open”.
  2. Many times, system freezes periodically.
  3. Improper installation of QuickBooks.
  4. Your computer becomes sluggish and responds slowly to the inputs.
  5. QuickBooks company file is not opening.


Methods to Resolve QuickBooks won't open Issue

There are various methods through which you can solve this issue, some of them are listed below:

Method 1: Restart your computer

  • The foremost thing is to restart/reboot your system.
  • After that, try to open QuickBooks file and see if QuickBooks will not open error is rectified.


Method 2: Use QuickBooks Install Diagnostic tool

Download and install QuickBooks Install Diagnostic Tool. It resolves the issues with the help of Microsoft.NET Framework, Microsoft MSXML, and Microsoft Visual C++ components used in QB.


Method 3: Rename/Delete QBWUSER.INI file

a) Firstly, press Windows + E together from your keyboard.
b) You have to choose Folder, and search options from Organize tab at the top left the corner.
c) After that, select the View tab.
d) Go to Advanced Settings, then navigate to Hidden Files and Folders.
e) Choose Show hidden files and folders and click Ok.
f) Now, go to My Computer and then C: Drive.
g) Select Documents >> Your user name and go to Local Settings.
h) Choose Application Data, open Intuit and select QuickBooks.
i) Finally, right-click on QBWUSER.INI file and click on Delete/Rename.


Method 4: Access company file from another location

a) The first step is to press Windows + E together from your keyboard.
b) Search the data file with the .qbw extension.
c) Now, go to the network drive where the data file is stored.
d) Next, you have to right-click on the file and select Copy.
e) Create a new folder in C: Drive and save it as QBTEST.
f) Open QBTEST and paste the company file in it.
g) Open QuickBooks by pressing CTRL key simultaneously.
h) Click on Open or Restore an Existing Company and check for C:\QBTEST you created.
i) Lastly, open the file in QBTEST folder.

Although, we have listed all the possible methods to fix “QuickBooks will not open”. If the problem still exists, give us a call at QuickBooks Customer Service Number 1-877-263-2742 for quick assistance.


About Linda Martin Advanced   Certified QuickBooks Expert

148 connections, 3 recommendations, 456 honor points.
Joined APSense since, August 8th, 2018, From New York, United States.

Created on May 24th 2019 10:06. Viewed 193 times.

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