Smart Hospitality Technology Solutions for Restaurants in India

Technology has impacted the restaurant industry in many ways. In their quest to deliver high quality service, seamlessly manage operations, curb wastage, grow revenue, enhance loyalty and optimize use of manpower, restaurants are increasingly turning to robust, feature rich software. 

In India, the restaurant industry is growing at a remarkable rate of 17.5 percent since 2013. Research estimates that the industry is set to grow at a CAGR of 10.9 percent from 2013 to 2018, thus offering an opportunity for more restaurant brands to make their way into the country. These growth indicators are being propelled forward by the increase in disposable income and changing food habit among domestic diners. 

The food industry is a people centric industry and though it requires a strong personal touch, this can also be the cause of errors and dissatisfaction among customers. It is here that some of the operational challenges can be addressed by technology. For example, by streamlining dining operations, introducing e-menu options, avoiding manual billing process, automating tracking of sales and inventory. Additionally, restaurants also have to ensure that they have the right technology platform that enables them to increase their manpower efficiency to serve their patrons better. 

Apart from having required manpower, skill set and domain knowledge, you need to have right restaurant management software to ensure successful restaurant business. When the market is inundated with restaurant management software choosing the correct one can be a tricky. In this case, you should look for restaurant software that comes from a globally recognized hospitality technology provider. 

IDS Next’s FortuneNEXT 6i R&B has emerged as the most suitable restaurant management software for restaurants. Ideal for F&B outlets, fine dining outlets, take-away outlets, quick service restaurants and others, this software helps increase operational efficiency right from the time of order taking to the handling of accounts. 

FortuneNEXT 6i R&B restaurant management software comes with four modules necessary for successfully managing a restaurant namely Point of Sale, Accounts Receivable, Materials Management and Food & Beverage Costing. Users can access reports like cashier report, sales by item, ledger balance, cost centre consumption summary, daily transaction check list for recipes, receipt register, ageing summary, cost report by kitchen and recipe check-list etc. This smart restaurant management software also helps restaurant owners to plug revenue leakage and pilferage. 

Loyalty in the food industry can be transient, and restaurants constantly strive to upgrade their facilities and find ways and means to wow their guests. According to a research on eating patterns, 89 percent people within the age group of 18 to 35 eat at fine dine restaurants once in a month. Their eating pattern depends largely on offers, discounts and loyalty membership. This number shows how important it is to serve guests better. But how do restaurants do it? 

IDS Next’s Easy Dine, is a smart restaurant ordering system that turns your smart phone into an e- menu from where your steward  can take order  and send the KOT directly to the kitchen without moving away from the guests’ tables. Thus, it enhances your stewards’ efficiency as they don’t have to keep running to the kitchen after taking each order. This apart, the app also helps the restaurant management to promote specific food items and beverages during their Happy Hours promotion. 

IDS Next’s FortuneNEXT 6i R&B, the restaurant management software and Easy Dine, the restaurant menu app help restaurant owners create consistency in service through automated process by enabling restaurant staff to deliver quality service to their diners. These two solutions also help restaurants drive footfall and increase repeat business. 

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