Simple Ways To Resolve QuickBooks subscription Has Lapsed Error

by Lily Evans Accounting Expert

At times, while updating the QuickBooks Desktop application, you might end up with a QuickBooks subscription has lapsed error. However, if you have subscribed to the Intuit payroll, the subscription term gets renewed on its own. The amount for your subscription plan is deducted from your bank account or credit card automatically. On a successful transaction, the invoice notification is sent to the billing contact via email. However, due to failed transaction, an error message appears on your screen stating: 

“Sorry, it looks like your subscription has lapsed” 

Apart from that, you also get a prompt to update your billing information or verify your subscription along with the error message. However, there are several reasons that trigger this error message. Through this blog, we will help you understand the possible causes and troubleshooting methods.

Are you looking for advanced resolution methods to fix Sorry it looks like you need a Subscription to Start Using QuickBooks? Well, in that case, you must get in touch with our experts by placing a call on our Helpline Number +1-(855)-955-1942.

 What Are The Main Reasons Behind QuickBooks Desktop Subscription Has Lapsed Error?

Below we have mentioned the possible reasons that may evoke the error it seems your QuickBooks subscription has lapsed for some reason:

  • Due to an outdated version of the QuickBooks application.

  • You might be having an unstable Internet connection

  • The billing information or the credit card associated with the subscription is outdated.


How To Resolve It Seems Your QuickBooks Subscription Has Lapsed For Some Reason Error?

Follow the below-given resolution methods to resolve the issue QuickBooks subscription has lapsed:

Solution 1: Update the Billing Information in CAMP

CAMP (Customer Account Management Portal) is the platform that allows you to update your billing information to resume your services. Follow the below-given steps to update your billing details:

  • Go to and log in your account using the valid credentials.

  • Search for the subscription or product for which you have to make the payment.

  • Now, go to the Product details for the Billing Information and, then click on Edit.

  • Further, you have to update your billing information and then, click on Save followed by Close.

  • Lastly, sync your license data online to end the process

Are you still getting the error cannot log into QuickBooks because of Expired Subscription ? Try the next solution.

 Solution 2: Delete the damaged .ECML File

QuickBooks Entitlement file stored all the information related to your QuickBooks Desktop installation. Any damage in this, can restrict you from renewing your subscription, and thus you end up with a QuickBooks Enterprise Subscription has Lapsed Error Message. Follow the below-given steps to delete the damaged .ECML File:

  • Close the QuickBooks Desktop application and all the QuickBooks processes.

  • Then, simultaneously press Windows + R key and type C:\ProgramData\Intuit\Entitlement Client\v8 (or v6) in the text space. Then, click on OK.

  • Lastly, search and right-click on the EntitlementDataStore.ecml file and click on the Delete option from the drop-down menu.

 Need Professional’s Assistance!

We hope the troubleshooting methods mentioned in this blog would have helped you resolve QuickBooks subscription has lapsed error without any hassle. However, if you need any further assistance, we would suggest you give us a call on our QuickBooks Error Support Number +1-(855)-955-1942.

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About Lily Evans Innovator   Accounting Expert

7 connections, 1 recommendations, 61 honor points.
Joined APSense since, May 27th, 2021, From Plano, United States.

Created on May 28th 2021 15:01. Viewed 565 times.


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