QuickBooks Error 15102 Resolved in a Few Minutes!

by John Kartan Accounting And Bookkeeping

QuickBooks is an accounting package software that helps you deal with your daily business transactions with ease. One feature of this application is the QuickBooks Payroll that is responsible for maintaining employee’s salary accounts. It is usual for a dynamic program like this to encounter sudden technical glitches. One of these is the QuickBooks Error 15102: Failed to Reset Update. This error arises when you try to update your QuickBooks Payroll. We have stated some common reasons and solutions for the same. Please have a read.

The below steps are curated to amend QuickBooks Error 15102 in a matter of time. In case you feel stuck somewhere, do not hesitate to get in touch with a pro-advisor on call at 1.800.579.0391.

Reasons for QuickBooks Error 15102

QuickBooks is being used in multi-user mode.
The User is not logged in as Windows Admin.
The Download Location is invalid when Shared Download is turned on.

Solutions for QuickBooks Error 15102

Here are some practical ways to fix the QuickBooks Error 15102. Follow them cautiously-

Method 1: Switch from Multi-user to Single user mode

Open QuickBooks Desktop.
Click on File.
Click on Switch to Single-user mode.
Exit and Reopen QuickBooks Desktop.

Method 2: Check the Mapped File Location

Open QuickBooks Desktop.
Press Ctrl + 1.
A Product Information window will be displayed.
Locate the map path and note it down.
Click on Help.
Select Update QuickBooks.
Move to the Options button.
Verify the download location. This should be similar to the map path in the Product Information.
a. If Shared Download is Yes, select No on the next screen.
b. If Shared Download is No, select Yes on the next screen.
Tap on the Save button.
Relaunch your computer.
Download the latest Payroll Tax Table.

Method 3: Remap the Drive to a new letter

Close QuickBooks Desktop.
Remap your Network Drive to a new letter drive.
Open your company file in the new location.
Click on Help.
Select Update QuickBooks.
Hit Options.
Disable and Enable Shared Download.
Check if the download is processing in the new drive.
Click on Save and Close.
Restart your device.
Download the latest Payroll Tax Table.

Method 4: Run QuickBooks as Admin

Navigate to the QuickBooks Desktop icon.
Right-click on the icon.
Select Run as Administrator.
A permission box will be displayed.
Click on Yes.
Reboot your system.
Update QuickBooks Desktop.

We hope that our blog helped you rectify the QuickBooks Error 15102. However, if the error persists, your system may require some additional troubleshooting. We recommend you get in touch with our expert team at 1.800.579.0391 for prompt advice.