Partner with a Competent MVNE to Make Your Telecom Billing Easierby Kumud Dixit Seo Expert
A bill shock is as bad for you as it is for your subscribers. It happens when a customer receives a bill that surpasses his expectations, and in not the right way. While most big operators have the wherewithal to absorb pain of a lost customer, it is the MVNOs that are worst hit by such an event. The negative publicity it generates, no matter how small, has the potential to compromise MVNO’s best laid plans, which generally revolve around creating customer goodwill. Mostly, it has been seen that such debacles happen when the OCS you have is not up to the mark.
Enhance your Prospects with a Better MVNE and OCS
Losing out on customers can be debilitating for an MVNO business. Therefore, as an MVNO owner you should focus sincerely on finding the right OCS. The best and the most convenient way to do this, is by partnering with a competent MVNE that has already delivered successfully in the past. An MVNE that is capable of creating tailor-made solutions can help you build an OCS that meets your particular requirements.
There are many things that you should expect from your MVNE, however, the two most important features you should never compromise on are:
1. Complete convergence with itemization: Customers of today are extremely choosy when it comes to their billing. They want all their usage details and service rates to be present in their invoices. Even more importantly, they want one invoice for all the services that they are using. For this, a quality OCS is required that can charge, rate and maintain customer account information at one location. This allows for complete convergence in billing, which lets you create converged bills with complete itemization as per your subscribers’ requirements.
2. Meets 3GPP’s technical specifications – A 3GPP compliant OCS ensures no revenue loss. Hence, it is important that your MVNE can provide you an OCS system that meets every single technical specification laid out by 3GPP.
Created on Jun 27th 2019 11:38. Viewed 66 times.