Norton Internet Security antivirus update 'borked Internet Explorer'

Clients of the world's second best* program were compelled to utilize choices after an overnight refresh to Norton AntiVirus kept Internet Explorer from working by any means.

Wronged clients who'd thought sufficiently far ahead to introduce Google Chrome, Mozilla Firefox or any of alternate options took to Norton's authentic discussion to vent their spleens.

"At some point tonight, IE11 began smashing. Truth be told, it slammed an officially open perusing session, and now endeavoring to begin it up just quickly causes a 'Web Explorer Has Stopped Working' blunder," composed help discussion benefactor Sunfox, starting a 11-page string.

Forumites in a matter of seconds made sense of that a refresh to Norton Internet Security had broken something basic identifying with IE, with monkeynuts posting:

I have uninstalled NIS and IE began working. At that point reinstalled NIS, and once the fix was conveyed IE began slamming once more.

Stories of hardship, grievousness and downloads of new programs spread, until around 0400 GMT, and soon thereafter an individual from Symantec staff posted: "Sympathetically run manual live refresh (right tap on Norton symbol on plate warning territory > 'Run live refresh ')," supportively including "Benevolently quit utilizing work-arounds."

And soon thereafter all appeared to be well, in light of the discussion posts from that point on. Different Reg perusers whose machines had auto-refreshed overnight at that point kept in touch with us to tell us what had happened.

A Symantec representative stated: "On February 20, 2015 Symantec got reports of 32-bit forms of Internet Explorer being affected because of a sent definition bundle.

This issue influenced some Norton and Symantec Endpoint Protection (SEP) 12.1 and certain SEP RU2 clients who got the IPS definition, yet it didn't influence clients utilizing Norton Antivirus or other Symantec arrangements. Symantec immediately discharged a fix through our LiveUpdate servers on February 21, 2015 at 2.30am PST, settling the issue."

Clients still influenced by the mess are encouraged to re-run Norton LiveUpdate. ®

Bootnote

Google Chrome overwhelmed IE as the world's greatest program by piece of the pie in summer 2014. The more you know.

* A past feature on this story mis-distinguished the influenced item as Norton 360.

If you need any kind of help regarding office then visit norton.com/setup

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Created on Mar 8th 2018 02:35. Viewed 1,228 times.

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