Articles
Never Underestimate the Value of Call Management in Call Center Outsourcing
by Kumud Dixit Seo Expert A call center process is dependent on many factors for its success. The proficiency of agents, the motivational ability of managers, the scrupulous fault-finding approach of Quality Analysts and the dedication of trainers are some of the factors responsible for the quality of call center services. However, one aspect that does not get the due consideration it deserves is call management. Read More..
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About Kumud Dixit 
Seo Expert
1,072 connections, 23 recommendations, 2,637 honor points.Joined APSense since, November 2nd, 2014, From Noida, India.
Created on Apr 5th 2021 10:15. Viewed 232 times.
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