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National Consumer Helpline Report, Consumer Complaints Increased Against Etailers.

by Kanika Goyal Online Consumer Forum
List of consumer complaints increased between April and June months. Non-delivery of products and refund issues are the most common complaints among these days. In travel complaints, flight cancellation and call drop complaints are most common. According to National Consumer Helpline and Voxya an online consumer complaint website, mostly complaints against etailers. 

According to Government National Consumer Helpline, 23859 consumer complaints raised in the eCommerce category, in which 30% complaints related to "refund not given" and "Already Paid Amount" while 22% complaints regarding "non-delivery of products" and "delay in delivery". 

According to National Helpline Data, 5891 consumer complaints raised in the Telecom industry in which "Network is not coming" and "call drop" are the most common consumer complaints. 


In Travel complaints, 81% of consumer complaints are related to "Refund issue" and "flight cancellation". During this period, 3856 consumer complaints come related to the Violence of Legal Metrology norm.

During these months, masks and sanitizer complaints declined day by day. 

If you are also become a victim of consumer fraud or looking for a solution to the consumer complaint then File A Complaint now! 


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About Kanika Goyal Professional     Online Consumer Forum

760 connections, 41 recommendations, 2,868 honor points.
Joined APSense since, January 18th, 2017, From Bangalore, India.

Created on Jul 21st 2020 03:13. Viewed 276 times.

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