Major Telecom Service Provider from Chile delivers with Orangescrum Enterprise

by Jay D. Project Management Software

One of the largest and renowned Telecom service providers from Chile chose Orangescrum for its project management needs. Some of their key offerings include Data Centre connectivity, voice, data and video transmission, fixed-line telephony and mobile telephony, internet services, data storage, IP and digital and television.

Also, Netflix recently rated them as the ISP that delivers the best streaming on the South American continent.

They have been working with Orangescrum for over a year to manage their large and complex projects across teams. Let us see what Evelyn Sanchez, Program Manager has to say about their project management challenges and experience with Orangescrum.

Challenges:

Given the complexity of their business, the PMO was always at a fix with getting the right resources, having the team on the same page and collaboration among multiple teams was a huge challenge leading to delays and deviations.

To add to it, getting the real-time information on project progress, time estimates and time spent was cumbersome, time-consuming & added to a lot of manual efforts.

Also, being a large corporation with multi-stream teams involved in each project; striking a balance with the existing internal processes and task management needed a lot of attention & planning.

All in all an overarching Gantt view of the project plan and visibility to task progress in real time was also missing.

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