Let’s Rectify QuickBooks Has Stopped Working Issue with Reliable Techniques

by John Kartan Accounting And Bookkeeping


QuickBooks Has Stopped Working

Is your QuickBooks Desktop unresponsive or stuck? If yes, then you might be getting one of the common QB errors that can lead to error messages like “QuickBooks has stopped working” on the screen. This error code can cause QuickBooks to crash or freeze and can arise due to some common factors, like damaged Windows OS files. The QuickBooks Desktop not responding error can be easily eliminated by using the easy steps given below.

If the given steps seem too difficult to perform or you are facing trouble with the solutions, you can call our team of QB assistants at 1.855.738.2784 to get direct guidance with the QB issues.

QuickBooks Keeps Freezing: Main Reasons & Common Triggers 

You might be encountering QuickBooks Desktop keeps crashing error due to the main causes & possible triggers mentioned below –
  1. Your Windows OS files might be damaged or corrupted, and the OS files might be missing from the main PC.
  2. The hard drive containing your QB application might be corrupted, and the drive might not have enough space to store and run the app correctly.
  3. The QuickBooks installation process might be incomplete or faulty, and the application is not correctly installed on the Windows OS.
  4. Your QBW company file name might be too long, and the file extension might be incorrect, leading to access issues. 
  5. Essential files, like the QBWUSER.INI file, might not be running correctly, and the data file might be broken or improper, leading to crashing issues.

Effective Ways to Remove QuickBooks Desktop Won’t Start Error

The QuickBooks Desktop keeps closing error can be easily dismissed by using the troubleshooting solutions given below –

Step 1 – Modify the QBWUSER File Name from the QuickBooks Folder of the File Manager Window

You can fix the QuickBooks Desktop won’t respond error by editing the QBWUSER.INI file name.
  1. Open the Windows File Manager tab and locate the QuickBooks folder to click on the Folder and Search options.
  2. From the left corner, go to the View tab, checkmark the Show Hidden Files and Folders option, and hit Apply & OK.
  3. Right-click the QBWUSER.INI file name and hit Rename to add OLD at the end of the file name, followed by rerunning QuickBooks and checking if the crashing issue is removed. 

Step 2 – Run an Installation Diagnosis from the Tool Hub Utility to Mend the QB Problems 

You can fix the unresponsive application issues by running the install diagnostic tool from the tool hub.
  1. Open QuickBooks Tool Hub to access the QuickBooks Install Diagnostic Tool from the Installation Issues section and initiate a QB installation repair process.
  2. Once the tool stops running, rerun QuickBooks to check if the application is running correctly and the QB won’t start issue is fixed. 


The solutions provided above can help you easily terminate QuickBooks has stopped working error. If the error code isn’t dismissed and the solutions don’t work, you can resolve the internal issues by calling our QB professionals at 1.855.738.2784.

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About John Kartan Advanced   Accounting And Bookkeeping

84 connections, 3 recommendations, 293 honor points.
Joined APSense since, January 28th, 2021, From Terrell, United States.

Created on Aug 29th 2023 14:58. Viewed 161 times.


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