Landline or Enterprise Toll-Free - Which One is Best for Business?

Does your business have a dedicated virtual phone? Virtual numbers are linked to your real phone and programmed to redirect incoming calls to your device via forwarding services and IP telephony. 

With a virtual number in hand, your business becomes much more flexible in terms of the client or even in-house real-time communication and gets another cost-saving opportunity, of which there can never be too many. When initially connecting a virtual number to your company department or your own phone, there appears a basic choice to be made - toll-free or landline (local) number. 

What is a toll-free number and how exactly is landline different? Let’s figure this out.

What is a Local or Landline Number?

Landline telephones provide the means of real-time connection within a certain locality, i.e., you only get to make calls in the local area covered by the service provider. Along with this type of number, you get the area code defining your town or city of choice. As much as you are restricted in global use of your number here, though, you can still employ a virtual landline. The national connection is, usually, pretty cheap, but doesn’t provide as cheap and convenient international connection opportunities.  

What is a Toll-Free Number?

Your enterprise toll-free number isn’t linked to a certain telephone access carrier and can receive calls wherever you may be based at the moment, through multiple devices. It allows your customers to call you absolutely free of charge and it doesn’t indicate your location through any area codes. Basically, there are no geographical restrictions here, which allows you to easily connect with customers from all around the world. 

On top of that, choosing a toll-free option, you get a 1 800 number, which will make your audience of customers deliberately perceive your business offers as ‘real-deal’ big corporate offers. Based on a long history of the USA toll-free services first launched back in 1967, people got pretty much used to recognizing the ‘800’ prefix as an indication of a large establishment.   

Which Suits Best Your Particular Business?

There are some major differences between a toll-free 1 800 number and a standard landline, which, however, different types of businesses can adapt to their benefit, with a local option serving best if:

• You either own a small business or are a freelancer

• Expanding the service reach outside of 1-2 cities isn’t among your priorities 

• Your business depends on physical walk-in outlets located in a certain area

• You target a specific customer audience based in a specific location

• You lead an authentic project which demands a local presence

Getting a 1 800 number will be your best bet in particular if:

• You are looking to expand over your local business arena

• Your company don’t depend on physical outlets that much

• You want to make contacting your business utterly simple for customers 

• You strive for the highest level of customer satisfaction

• You wish to impress your customer audience as an established, reputable enterprise

Is Toll-Free a Better Option in the Long Run?

Yes, national telecommunication services are cheap. Nevertheless, with an advanced toll-free virtual number integrated with your business, you get an incomparable cost-efficiency and profitability in the long run. It will simply allow you to operate internationally without the need to establish business outlets abroad. And crucial, unmatched toll-free benefits don’t end with that. 

Ultimately, a dedicated virtual 1 800 number allocated to your company or private business by an established service provider gives such benefits as:

• bill-free international calls for your customers - it is an absolute win-win condition for your customer audience, no matter their geolocation or operator. 

• multichannel lines - there won’t be any issues with occupied, unreachable lines, customers will always get a timely response, while in the most critical, unexpected cases recorded answers to general questions will be available.

• interactive menus - an utter functional simplification for every user.

• simple business integration - toll-free services can be managed via a dedicated mobile app or a web dashboard, without any additional hardware and expenses involved.

• flexible call forwarding - you can distribute incoming calls over multiple phones, no matter their location in the world. 

• unlimited geographical reach - your 800 number will be available and accessible globally, without any geo-restrictions.  

More information about toll-free numbers you can read here https://freeje.com/services/toll-free-number

Toll-Free is the Way of Highly-Efficient Business Communication

Even if your established small business satisfies you completely or you are an owner/CEO with quite humble ambitions, successful projects always imply growth and expanse to fit the increasing customer demands. This fact alone indicates that landline telephones gradually become obsolete in modern market realities, being stamped out in the international business arena by the flexible, unlimited, and capable toll-free.

Use an expert provided 1 800 number to lower your incoming call charges dramatically and enhance your business with high customer satisfaction rates, international reach, and even communication statistics.