Know what to do if HP Printer Is Not Printing with Black Ink

by James Voks Technical Expert

HP printer is a renowned and remarkable printer on the globe. A majority of people are using this amazing and satisfactory printing service.

It is proving two types of printing

1-      Black and white

2-      2- Colored printing.

As we know, nowadays we are using both types of printing to complete our tasks, we can say, two features in a single device. Everyone uses the HP printers in their workplaces such as- Schools, Colleges, Office, Homes, Shops, Business, etc.

But sometimes, we face an issue in black and white printing. In some case printer does not allows black print.  But now, you will be able to get rid of this error easily. In this article, we are giving some simple steps to resolve your Black print issue with your HP printer device.

The first thing to do for an owner is that he/she needs to make sure that the plastic protective tape on the new black cartridge is off. Sometimes users may forget it while loading the new black ink cartridge.


Please follow the below given steps.

  • You need to check your HP printer settings.
  • Please remember that every time there is a need for a new printer cartridge, calibration is one of the best steps to perform right after loading.
  • You can run “Self-Test Diagnostic,” as well as, “Print Cartridge Alignment” to get the black ink to work.
  • Remove the blank ink cartridge from the HP printer and use a cotton swab to clean the laser or scanner block.
  • Wipe away the dirt, grime or any dried ink that may prevent ink from flowing.
  • You can also try cleaning the print heads.

After completing these steps, if you are facing this issue again on your HP Laser Jet printer, then you can use the below-given steps.

  • Navigate to the menu section and click on the “Diagnostics” option
  • Then print the “PQ Troubleshooting Pages.”
  • If your black ink cartridge does not print then move to “Disable the Cartridge” option and click on the “magenta and black cartridges” option on the menu section.
  • Then give a print command again.

If the black ink does not print then it’s clear that the problem is with your printer’s laser.

You will get this error on the HP printer LCD screen which signifies that there is something wrong with the laser assembly.

It is also possible that if your wiring is not correctly connected to the laser or scanner; then you can face this print issue. So please check if your Printer plug is connected correctly or not.

Method-2: Replace or Recheck HP Printer Parts:-

If the print issue continues after following all these above steps, then there is some serious problem in the HP printer device. You need to check all parts of the laser printer, and if any one of them requires a replacement or repair then you need to do it first.  There are some common parts of laser printer such as- a fuser, transfer kit, roller or any parts for that matter. Contact HP Support for further assistance.

To get more advantages of HP printer, you can take assistance from HP Printer Support. You will get there all the updates about HP printer and its features. You can connect with them by dialing HP Printer Support toll-free number 1-844-298-5888. The HP printer technicians are well-skilled, so you can feel free to get support for your HP printer related issues or queries.

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About James Voks Advanced   Technical Expert

97 connections, 1 recommendations, 274 honor points.
Joined APSense since, April 3rd, 2018, From Hodgson, United States.

Created on May 25th 2018 14:58. Viewed 609 times.


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