Kindle keeps Shutting Down
by Lisa G. IT Professional at Tech HelperzSteps to fix:-
- Make sure your Kindle Fire HD is fully charged.
- Try to reset your Kindle by pressing the power button by 20 seconds and then wait for 5 seconds then press the power button to turn on your Kindle Tablet.
- If the problem is just that the screen goes off, then go to Settings > Display > Screen Timeout and set it to be higher or Never.
- If you feel that your Kindle Fire HD is heating then remove the Bumper or Case if any on your Kindle and leave it for a while till cools down before turning on.
- Try to use different cable or charger to make sure the battery is fully charged.
- Your penultimate option is to back up all your files and perform a factory reset. Go to Settings > Device > Reset to Factory Defaults > Reset.
- If still the problem is there then contact Amazon for replacement.
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Created on Oct 4th 2018 12:01. Viewed 331 times.
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