Keys To Choosing An API For Insurance Business
by Bridge Netins BridgenetinsIt goes without saying, that
customer service and customer experience are becoming an important competitive
differentiator in the insurance industry. Furthermore, adopting an API strategy
can definitely enhance the insurance digital end to end experience and deliver
better customer satisfaction. API, short for Application Programming Interface,
is a set of functions and procedures that allow for the creation of
applications that access data and features of other applications, services or
operating systems. Furthermore, using application programming interface in
insurance can serve different purposes and business opportunities with the
chance of bringing with it cost-efficiency and flexibility for selling as well
as managing insurance products. However, while you can find a plethora of
companies offering APIs for developing
car insurance apps, choosing the right one is not as easy as it sounds.
Before choosing an API for your
insurance business, you have to be certain about a few things. Read on to find
out five tips to choose an insurance API.
1. Feature completeness- Does
the API do everything you want it to do? Don't assume that all similar APIs
offer the same processes and calls. Furthermore, know what features are
required for you and filter your selection based on that.
2. Documentation- One of the
major factors that you need to take into account when choosing an API for
insurance business is the documentation. Furthermore, make sure you check
whether the examples are clear and all the parameters are properly explained.
Besides, you can also get a glimpse of how an implementation would look like
from the documentation.
3. Support and community-
Before choosing an API for insurance business, make sure you find out whether
the API provider offers support in forums and whether the API has an active
community. In addition, make sure you check the reputation of the API provider
in regard to solving problems in a timely and relevant manner.
4. API uptime and error rate-
When it comes to choosing an API for insurance business, make sure you ask what
their API uptime and error rate is, and whether their maintenance hours are.
Generally, uptime should be upwards of 99.99%; however, what matters more is
how it will affect your operation and productivity.
5. Data privacy- Another
major factor that you need to take into account when choosing an API for
insurance business is data privacy. Furthermore, make sure you find out whether
your data will be shared with third parties and for how long will they keep
your data on their servers. In addition, you should also check whether their
website has a privacy policy page.
While these were some of the tips
and tricks for choosing an API for insurance business, there are many others,
such as pricing, reputation among many others. Besides, while you can find
numerous companies offering APIs for
developing car insurance apps, make sure you keep in mind the
above-mentioned tips and tricks for making an informed decision.
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Created on Jan 16th 2020 08:04. Viewed 314 times.