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Is Your Telecommunications Billing Software Right for You?

by Vcare Corporation Vcare Corporation Outsource Call Center

Skype, Netflix and other platforms that piggyback on the services offered by a telecom services provider to deliver pricey telecom offerings (like call, messaging and IPTV) at relatively cheaper prices have become a major headache for businesses. As OTT (Over the top) platforms eat into the revenue generated by telcos, a desire to offset this loss has gripped the entire telecom industry. Most telecom operators are confused and do not know how to make up for the lost ground. Some are resorting to MVNO partnerships; others are looking to improve their network infrastructure and many are associating with OTT services providers to bite into their slice of profit.  But, many services provider are getting into these ventures without employing top telecom billing systems, which is leading them into more trouble than before.

The Problems with an Obsolete Telecom Billing Management System

Telecom companies that are trying to fight their way out of this tough situation by launching innovative and attractive packages but do not have the right telecommunications billing software are committing a big mistake. The traditional IN system or legacy software that were pretty useful in the days of voice calls and SMS, simply do not cut it anymore. While a company can still alter their present (older) telecom billing management system and launch newer services, it requires a lot of effort. And, when it comes to launching new plans on the fly, the task is nearly impossible. A much better option is to employ a modern convergent billing system with OCS (Online Charging System) at its heart.

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Created on Apr 4th 2019 08:41. Viewed 471 times.

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