Is VoIP A Boost For Singapore’s Business?

by Katrina Chua Marketing Manager - Callbox Singapore and Malaysia

Business is booming in Singapore, as usual. Despite all the challenges faced by economies all over the world in terms of new business investments and customers, the country has been fairly able to weather things through. The economy is thriving, the workforce strong, and the spirit of entrepreneurship is as energetic as ever. While the opportunities presenting themselves is numerous, the issues and needs to be encountered are also numerous, like in communication. This creates a rather fertile ground for Voice over IP (VoIP) providers to thrive in. All the need is to generate telecom leads through an effective lead generation campaign. But why should there be a need for VoIP services? What is its use in business? How can it have an impact in your business operation? Answering these questions play in important role in your sales operation.

To start with, we must first understand why VoIP providers came into being in the first place. When it comes to business operation, communication is very essential. After all, how will you be able to relay crucial business information to your colleagues if you do not communicate? Also, these entrepreneurs would usually use the phone for this. That is why it will not be surprising to hear firms with intensive communication issues to suffer from rising telephone bills. VoIP service providers have begun to spring up to address this. For those who have used such a service, VoIP has provided greater flexibility and reduced costs in communication. Other firms can benefit from such a service, provided that they know that it exists in the first place. Now this is where lead generation for VoIP providers comes in.

While some firms might raise their eyebrows over the additional costs, you cannot also deny the fact that you will need outside help. Generating telecom leads is not that easy. This is especially true when appointment setting is involved. With all the things you have to deal with, from qualifying the leads to setting up an appointment with the prospects, you will end up wasting too much of your time and efforts. There is also the variety of communication mediums that you can choose from (social media, telemarketing, email, etc.) that can be very confusing. As a VoIP provider, you will agree that finding a marketing agency to be your partner can be a challenging task. You need to find one that will be able to match your business needs.

Yes, we are talking about outsourcing here. Although it is true that you can also do the work in-house, the accompanying costs of promoting your VoIP service to other firms, maintaining your business, as well as monitoring your marketing success might be too much work. It is best that you leave the lead generation work to the experts. They will be able to get you the telecom leads that you need. Just be sure that the company you hired will be a match to your operations. It will save you the work and unnecessary costs of hiring replacements when you make a mistake.