How to Troubleshoot the Norton Core Router Setup Issues?

by Maria William Software Developer

Norton Core Router is an amazing device in terms of device as well as that of function. It has advanced features that include advanced security tools and parental controlling features too. The cost of the core is quite high which includes unlimited subscription to Norton anti-virus software as it extends the protection layer to devices.

There are some of the common errors related to the Norton Core Router such as setup issues, connection failed issues and sudden stopped working. One of the most common issues among these is when the user faces an error in Norton Core Router Setup. In the below mentioned information, I am introducing some simple and easier steps to be followed by the user to fix this issue without putting too many efforts:

Step 1: Check the Norton Core light

 ·  Look the device and check whether the light is ON or OFF, if it is OFF then check for a Power connection.

 ·  If the light is “solid amber” then look-up the Internet connection.

 · Different sequence of the light on the device gives an idea about the Process of Norton Core. The sequence of light as follows:



Norton Core Process

Blink white (0.5 sec on/off)

Obtained IP address and internet is connected

Slow blinking White(2 sec on/ 1 sec off)

Registering the Norton Core router to your Norton account

Solid white

Downloaded the latest firmware and completed the setup

Fade-in/fade-out White for 10 sec

Waiting for IP address


Step 2: Check the Internet Connection

      · Be sure that the modem given by the ISP is connected properly and is powered ON.

· Set-up your Modem Router combo in a Bridge mode ensuring a fully protected network, if so then only two lights will be lilt i.e. ‘Power’ and ‘DSL’.

·  Connect the LAN port of gateway to the system directly and check whether internet is accessible or not.

Step 3: Factory Reset

·  Underneath the device, there is a button on the left-most side marked with a Rounded arrow, press this button for 10 sec and release it.

·  The light will blink rapidly indicating the reset of the device.

·   The rapidly blinking white light becomes slow and it will end in a solid white light.

·  After this, again start the set-up of the device from the initial steps.

·   After this again go for a check-up that your device can connect to the Norton Core Router and internet is accessible by the user.

Still the problem persists while setting up Norton Core Router please contact to Norton Support or Visit Official Website

Maria Williams is a renowned technical writer. She keeps a regular check over the latest updates and errors of various anti-virus and security software. Through her blogs and articles, she strives to deliver the accurate information in order to make awareness about the updates and error fixing methods.

Source :

About Maria William Advanced   Software Developer

164 connections, 3 recommendations, 463 honor points.
Joined APSense since, October 6th, 2017, From California City, CA, United States.

Created on Dec 22nd 2017 23:34. Viewed 325 times.


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