How to troubleshoot the McAfee Installation Incomplete Error for Windows Devices?

by Mike Metsan Web Approach

All the McAfee antivirus products (like McAfee LiveSafe) are supportive to all the platforms like Windows, Mac, iOS and Android. But, sometimes the users face some common errors while downloading or installing the McAfee (McAfee.com/Activate) antivirus software to their Windows devices. And one of the common errors is the McAfee Installation Incomplete Error for Windows devices.

McAfee-Installation-Incomplete-Error

The McAfee Installation Incomplete Error is commonly faced when the users are trying to download and install the McAfee LiveSafe, Total Protection or any of its software that supports the devices having the Windows operating system.As the error occurs on the Windows devices, a message box is displayed on the screen that shows the message as shown below:

“Installation Incomplete”

There are some pre-requisites that need to be performed by the users before beginning the resolving methods. The pre-requisites are as follows:

a. Ensure that the Windows device meet the minimum system requirements of the McAfee products.
b. Check whether the Windows operating system on the device is updated or not.
c. Also, ensure that the device should not have been installed with any incompatible third party or security software.
d. Apart from these, the users device should have a network connection (wired connection is preferred).
e. Even, save and close all the other applications and files running on the device.
f. Restart the Windows device.

Solutions:

Follow the solutions mentioned below for resolving the McAfee Installation Incomplete Error for the Windows devices, easily:

Method 1: Run the McAfee Pre-Install tool:

(Important Note: The McAfee Pre-Install tool is the tool that prepares the device of the users to install the McAfee antivirus software, successfully.)

1. Firstly, access the official website of McAfee.
2. Now, download the McAfee Pre-Install tool from troubleshoot and repair page.
3. The .exe file of the McAfee Pre-Install Tool will be downloaded to the “Downloads” folder of the computer.
4. After this, double click the .exe file (Pre-Install_tool.exe) in the “Downloads” folder.
5. And then, follow the prompts for further proceeding with the installation process.
6. At last, go through the Warning messages and click the “OK” button in order to agree to the changes.
7. Once the tool completes its process, click the “Ok” button.
8. And then, close the “Close” button.
9. After this, restart the device.

Now, the users may try to install the McAfee antivirus software to the Windows device. if the installation fails then, jump to the Method 2.

Method 2: Download and Run the McAfee Consumer Product Removal Tool (MCPR)

(Important Note: The MCPR is the tool that removes the McAfee antivirus software that has been previously installed on the device.Apart from this, the MCPR tool removes the leftover files from the preinstalled McAfee product that might cause the installation problems.)

1. From the official website of McAfee.com/activate, download the MCPR tool.
2. After this, select the MCPR.exe file, by double clicking on it.
3. A security warning box will be displayed to the users.
4. Now, in this security warning box, click the “OK”, “Continue” or “Run” button (depending on the version of Windows operating system).
5. And then, the McAfee Software Removal screen will be displayed on the device.
6. In this screen, click the “Next” button and then, click the “Agree” in order to make an agreement to the End User License Agreement (EULA).
7. After this, the Security Validation screen will be displayed to the user. Here, type the characters as shown in the picture as the validation is case-sensitive.
8. And then, click the “Next” button.
9. Wait until the MCPR tool completes its process.
10. Once the MCPR tool completes its process then, either of the two messages mentioned below will be displayed on the screen:
a. Removal Complete: If this message appears, the users need to restart the device so as to complete the process of removing the McAfee residual or leftover files
b. Cleanup Unsuccessful: If this message appears on the device, the users need to restart the device and execute the MCPR tool again.

If the McAfee Installation Incomplete Error still persists on the Windows device, then the users may call the McAfee.com/Activate Customer Support on the McAfee toll-free number, to get an instant assistance for resolving the issue.

“Mike Metsan is a passionate writer with six years of experience in writing articles and blogs for for AOL Support and Office.com/Setup. He has written hundreds of blogs on the latest technological updates, including the latest Microsoft products, errors associated with the antivirus and security software. While writing, his main motto is to deliver the accurate informationto the readers.”

Source: http://mcafee.com-activate.me/mcafee-installation-incomplete-error/