Articles

How to take a refund for an app from iTunes and App Store

by Carl Smith Software Developer

If you purchased an app by mistake from the iTunes or App Store or the app you’d purchased is not working as you think, then you can report your problem with your reason to the Apple support.

Here are some different ways to report for your problem and request for the refund.

How to request for refund of your purchase through your iPhone or iPad

There is not any feature provided into the iTunes and App Store to report for your problem.

1. Open ‘Mail’ on your iPhone or iPad.

2. Find ‘your receipt from Apple,’ if it will not appear.

3. Look for the receipt of the purchase you want to take the refund, and tap on it.

4. Now, tap on the blue color text ‘Report a Problem.’ It will just next to purchase. This will open the report page of Apple.

5. Now, type your ‘Apple ID and Password’ when you’ll see the Sign in options on your screen.

6. Tap on the drop-down button of ‘Choose Problem’ and pick a problem from the list.

7. Go with the prompt options and submit your problem.

You can also contact the iTunes Store support or app developer. Apple support will revert for your request within a week or some days.

How to request for refund of your purchase through Web

1. Go to the report page of Apple, by using ‘http://reportaproblem.apple.com/.’

2. Sign in with your Apple account’s username and password.

3. Select a category (Music, Movies, TV shows, apps, books, or all) tab, from the top side of the screen.

4. Click on the ‘Report a Problem’ button of the purchase you want to take a refund.

5. Click on the drop-down button of ‘Choose Problem’ and pick a problem from the list.

6. Go with the prompt options and submit your problem.


You can also contact the iTunes Store support or app developer. Apple support will revert for your request within a week or some days.

How to request for refund of your purchase through iTunes of Mac/Windows

1. Open ‘iTunes’ on your Mac or Windows device.

2. Go to the ‘Account’ section.

3. Sign in with your Apple account’s username and password, when sign in window prompted.

4. Open your ‘Purchase History’ by clicking on ‘See All’ text.

5. On the purchase history screen, click on the ‘More’ button to view more app. you can also select a date limit from the dropdown options just below to the purchase history heading.

6. When you find the app you want to request for the refund, click the ‘Report a Problem’ hyperlink given just below the product name.

7. Click on the drop-down button of ‘Choose Problem’ and pick a problem from the list.

8. Go with the prompt options and submit your problem.

That’s it! You can also contact the iTunes Store support or app developer. Apple support will revert for your request within a week or some days.

Robert Coleman is a technology expert who loves to write blogs and articles about cybersecurity. He has been especially writing about the latest updates regarding McAfee.com/activate with an intention to develop the work experience of users across the globe. The blogs and articles he has written have been published in various popular e-magazines, blogs, and websites.

Source - https://robertcoleman25889008.wordpress.com/2019/03/13/how-to-take-a-refund-for-an-app-from-itunes-and-app-store/


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About Carl Smith Advanced   Software Developer

82 connections, 2 recommendations, 269 honor points.
Joined APSense since, March 22nd, 2018, From Houston, United States.

Created on Mar 13th 2019 10:22. Viewed 335 times.

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