How to Resolve the QuickBooks Payroll Error 15222?

by Devil Devis Certified Public Accountant

QuickBooks has been considered one of the best accounting software over the past few years. It gives a lot of benefits to the users. Businesses, either small or medium, benefitted through QuickBooks.

It includes many positive effects, but side by side, it has some adverse effects also like due to the robust feature it often crashes affected work, there might be errors sometimes which can create a lot of problems if cannot solve on time.

In this article, we will talk about one of the most common technical issues faced by users is QuickBooks Error Code 15222.

Why QuickBooks error code 15222 occurs?

You wanted to know about the reasons why there is the occurrence of such error:

The first reason is that: User generally faces this issue at the time when they try to download the QuickBooks payroll.

The second reason can be: If the user tries to update the QuickBooks Desktop.

Other Possible Causes:

Due to installation of Antivirus and firewall in computer
The reason can be that Antispyware, Antiadware, and Antimalware see the QuickBooks Desktop update as the threat
If the Internet Explorer is not set to the default browser
If the registered digital signatures are not working and if they are a function of Internet Explorer

Steps to Troubleshoot the QuickBooks error code 15222

The user faces many difficulties in this error as the user becomes unable to download the payroll or update the QuickBooks Desktop. We can understand how the error affects the user when he/she is working, so we have some ways through which the error can be resolved. We are writing four easy steps below which will help you in resolving the error:

Update your QuickBooks core data files
Install the digital signature certificate in your system
Set Internet Explorer as the default browser
Run the File Doctor from the Tool Hub program

Step 1- Update your QuickBooks core data files

If you find the antispyware or Antivirus in your system, immediately update the applications. Once done, allow these exceptions:

qbw32.exe and qbupdate.exe processes
Intuit.com, QuickBooks.com, and Payroll.com domains

Step 2: Install the digital signature certificate in your system

In this also, you have to follow different steps when installing a digital signature certificate in your system.

Close the QuickBooks desktop because if you do not complete it, then you will become unable to see digital signatures
Now go for the QBW32.exe file which is located in C:/Program
After that right-click on QBW32.exe or then select the option Properties
Now select the digital signatures tab
Choose the Intuit, Inc. from the list
Now click on the details option
Go on the Window or select the View Certificate
Now click on Install Certificate in the Certificate Section

Digital Signature Details Image

Done with the following pattern, then restart your Pc or open the QuickBooks
Finally, download the update again

Step 3: Set Internet Explorer as Default Browser

In the four steps, you can set internet explorer as the default browser

First, go to the tools section or then open the Internet options
Now click on the default option under the Programs tab
Tap on the Ok button, then
Run the QuickBooks update.

Step 4: The fourth and final step is to Run QB File Doctor from Tool Hub

Six steps I am writing down here, through which you can run QuickBooks File doctor from the Tool Hub

Firstly download the QuickBooks Tool Hub from the official website, i.e., Intuit.
In the download folder, locate or run the QuickBooksToolHub.exe file
After downloading, follow up on the terms and conditions and then open the application
The next step is to double click on the icon created on the Desktop
Move forward to the Program Problems tab or run QuickBooks File Doctor.

QuickBooks File Doctor tool Screenshot

Tap on the ‘’Repair the file for your older version of QuickBooks.’’

Conclusion:

By following these four steps as mentioned above, I hope you have successfully resolved the QuickBooks error code 15222. These steps might be complicated, but if you follow them correctly, then you can quickly fix the error code 15222.

However, if still, the problem persists, then you can take help from the QuickBooks payroll error support team by contacting them at 1-800-615-2347. You will get feasible solutions for all your accounting problems related to QuickBooks.