How to Fix QuickBooks Payroll Update Not Working Error? Experts Solution?

by Joey Williams QBS Enterprise Support

If you are thinking of a universal application that work for accounting needs while lowering the labor you put into maintaining your records on a daily basis, QuickBooks Desktop is the name.  However, many have faced technical issues using this program.

Lately, users have been facing QuickBooks payroll update not working or wont update issue. If you too are facing the error, relax and sit back, as this blog will come up with all the information you need to gain understanding of this error.


What causes QuickBooks Payroll update Not Working Error?

This update error can be caused by:

·         Company file being corrupted

·         The user working on an old version of QuickBooks

·         If the information entered is invalid or incorrect in the paycheck

·         System date and time being incorrect

·         Internet Explorer settings may be wrongly set


Troubleshooting Methods to fix QuickBooks payroll Update Not Working error

Following are the methods that can be performed to resolve this issue in QuickBooks.

1.       Perform a Manual Update for QuickBooks Desktop

2.       Clean installing QuickBooks

3.       Restore Internet Explorer Settings

4.       Use Verify Data and Rebuild Data Tool

5.       Verify System’s Data and Time

6.       Digital Signature Certificate should be installed

Let us go through each method one by one:

Troubleshooting Method 1: Perform a Manual Update for QuickBooks Desktop

The manual update process entails the following steps:

·         Go to Intuit website, then to Downloads page.

·         Here, provide correct product details, year and country. Then download the update.

·         Install it by double-clicking the downloaded file.


Troubleshooting Method 2: Clean installing QuickBooks

·         Open Control Panel then to Programs and Features.

·         Select QuickBooks Desktop, then Uninstall/ Change, then Uninstall.

·         Rename QB folder, then install the program again.

·         Now, attempt Payroll update again.


Troubleshooting Method 3: Restore Internet Explorer Settings

·         Open I.E, then Tools, and then Internet Options.

·         Go for advanced section, then Restore Default option.

·         Click on Apply, then Ok.

·         Run QuickBooks Desktop, then move to Employees, and then Get Payroll Updates.

·         Download the update. This should fix QuickBooks payroll Update not working error.


Troubleshooting Method 4: Use Verify Data and Rebuild Data Tool

·         Run QuickBooks, then go for File, and Utilities.

·         Then, go to Verify Data option, then click on Ok

·         If this tool verifies data integrity error, then go for Rebuild Data option in Utilities.

·         Proceed with Company file backup, then hit OK.

·         Now, allow the rebuilding process.

·         Then, try the update again.


Troubleshooting Method 5: Verify System’s Data and Time

·         Click on Time/Date tab on Taskbar, then choose Adjust Date/Time option.

·         Correct the date and time, then choose correct Time Zone.

·         Hit Apply, then Ok.


Troubleshooting Method 6: Install Digital Signature Certificate

Perform the following steps to install the latest digital signature certificate:

·         Go to QB folder at “C: Program Files/Intuit/QuickBooks”.

·         Then, right-click QBW32.exe, then choose Properties.

·         Hit on Digital Signature tab, then mark Intuit and click on Detail.

·         Choose View Certificate, then go for Install Certificate.

·         When done, hit Finish.


The current article focused on the troubleshooting methods to fix QuickBooks Payroll Update Not Working Error. Having more questions? Call us at 1-800-615-2347 and get all your doubts cleared.

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About Joey Williams Advanced   QBS Enterprise Support

20 connections, 0 recommendations, 106 honor points.
Joined APSense since, April 20th, 2022, From San Francisco, United States.

Created on Sep 28th 2023 06:50. Viewed 114 times.


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