How to Fix QuickBooks File Doctor Stopped Working Problem?

by Steve M. QuickBooks Certified ProAdvisor

File doctor tool is one of the finest tools, when it comes to fixing QuickBooks related errors. But at times, one might face issues related to file doctor not working issue. In case your application is hanging due to some repair procedure, then QB file doctor might stop. This error depends upon the size of the file and its location. Such an error indicates that the file has been corrupted and to fix the issue, then we require to fix the QBW file immediately.

Getting rid of the QuickBooks file doctor is not working error can be possible with the steps mentioned later in the post. Thus, make sure to go through the post carefully till the end, or you can also contact our team professionals at 1-844-405-0907, and ask them to resolve the issue.

Steps to fix QuickBooks file doctor not working issue

The user can perform the below steps to fix the QuickBooks file doctor not working error.

Step 1: Manually launch QuickBooks file doctor

The user will have to launch the QuickBooks file doctor tool and wait till the screen shows no company open
After that, the user should move to files and utilities tab and click on repair file and network issues
The user should now click on ok tab
And after the application is started by QuickBooks file doctor with the rights of an admin
In the dialog box click on yes tab
There will be a wrench icon to open the QuickBooks file doctor tool and hit continue tab
Now, enter the credentials and log into the file
This will start the QuickBooks file doctor to work on repairing the file
The user should choose file diagnosis only from the option of advanced settings
And hit next tab
After the system asks, the user should open the file and check if the error continues

Step 2: Restore backup

Another option is to restore backup
And the user would have to launch the QuickBooks software and move to file and click on open or restore company
Hit next tab
And also click on local backup and then click on next
The user should move to the location of the backup file in the look in drop down menu
And also select the backup file with .QBB extension and hit open
After that hit next
And there will be a save in drop down menu and move to the place where you wish to restore the file
Sav the file with the name as you wish to and this will automatically take as .QBW

With this we come to the end of this post, where it is expected that the user might be able to fix the QuickBooks file doctor is not working issue successfully. In case there is any query, or if the user is unable to resolve the issue even after performing the steps above, then it is suggested to get in touch with our QuickBooks error support team professionals immediately.

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